XTN-C2D6967 | GLOBAL NOC TIER 1 ENGINEER
# XTN-C2D6967 | GLOBAL NOC TIER 1 ENGINEER **KMC Solutions Inc** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[NOC-Engineer]` `[Network-Engineer]` `[Tier-1-Support-Engineer]` `[Network-Operations-Engineer]` `[IT-Support-Engineer]` --- ### About the Role About Us: Intelletrace is a leading telecommunications company offering comprehensive support in data, internet, VoIP, voice, security, and managed services for businesses across the United States and internationally. We serve as a single point of contact, connecting businesses with top-tier carriers to meet their specific needs. Learn more about us at . Candidate Location: Philippines, preferably in Metro Manila. - Highly competitive salary and benefits package based on experience and qualifications. - Permanent Work-From-Home arrangement. - Internet and Mobile Allowance. - Upon hiring - Internet Allowance: 2500 - Mobile Allowance: 500 - Upon Regularization - 10 Days Vacation Leave - 10 Days Sick Leave - HMO - 3 Years Of Work Anniversary as Regular Employee - Rice Subsidy - Birthday Leave - 14th Month Pay - 5th Year Of Work Anniversary as Regular Employee - Retirement Plan - +1 total Free HMO Dependent - 15 Days Of Vacation Leave - 7th Year Of Work Anniversary as Regular Employee - 20 Days Of Vacation Leave - +2 total Free HMO Dependent - Ticket Creation: Managing tickets for proactive network alerts, change requests, inquiries, and level 1 configuration changes. - Troubleshooting: Investigating and resolving basic network issues reported by end-users or monitoring tools, adhering to established procedures. - Circuit Troubleshooting: Reporting circuit-related problems to Internet Service Providers (ISPs) and collaborating for resolution. - Tool Maintenance: Ensuring the upkeep and accuracy of Remote Monitoring and Management (RMM) and Network Management Systems (NMS) tools. - Documentation: Creating and updating network documentation, including diagrams and standard operating procedures. - Incident Communication: Providing updates to internal teams, clients, and vendors to resolve network-related incidents. - Customer Ticket Updates: Regularly updating customers on the status and progress of their tickets. - Project and Report Support: Assisting with projects and report generation as needed. - Network Maintenance: Participating in network maintenance activities during or outside of business hours as required. - Bachelor's Degree in Information Technology, Computer Science, or a related field. - Minimum of 2 years of relevant experience in network engineering or a similar field. - Thorough understanding of IT LAN and WAN networking concepts. - Proficiency in configuring and troubleshooting Cisco and Fortinet Technologies. - Hold industry certifications such as CCNA or Fortinet NSE; CCNP certification is advantageous. - Excellent communication skills, both verbal and written, enabling effective collaboration with team members, stakeholders, and vendors. - Commitment to ongoing learning, training, and development. Requirements: - Willingness to work remotely and on flexible shifts. - Reliable home internet connection and a quiet work environment. Originally posted on Himalayas
- NOC-Engineer
- Network-Engineer
- Tier-1-Support-Engineer
- Network-Operations-Engineer
- IT-Support-Engineer
Наблюдалась 2026-10-11, впервые 2026-10-11, источник — Himalayas (JSON API).