Workshop Manager
Position Overview:1. Daily Workshop Operations * Manage the complete daily workshop workflow for both scheduled and walk-in vehicles. * Review all open job cards every morning and plan the day’s workload. * Allocate jobs according to technician skill, workload and promised delivery time. * Monitor every vehicle from receiving → work allocation → execution → QC → delivery. * Ensure no vehicle remains unattended or delayed without a valid reason. * Coordinate closely with Service Advisors regarding job status and delivery commitments. 2. Job Card & ERP Control * Ensure no work starts without an approved job card/quotation. * Verify that all requested and additional work is properly recorded. * Ensure technicians follow the exact approved scope of work. * Monitor job-card status in ERP and ensure statuses are updated correctly. * Review pending, queued, completed and delayed jobs daily. 3. Workshop Team Management * Manage technicians, helpers, supervisors/foremen and other workshop staff. * Assign clear daily responsibilities. * Monitor attendance, punctuality, discipline and productivity. * Conduct morning briefings and communicate daily priorities. * Identify poor performance and training requirements. * Maintain accountability for mistakes, damage, delays and repeat work. 4. Quality Control – Critical Responsibility * Ensure workmanship meets Elite Shine standards. * No vehicle should be released without proper final QC. * Check that all approved work has actually been completed. * Ensure vehicles are clean and presentable before handover. * Track repeat jobs/comebacks and investigate the reason for each one. * Take corrective action to reduce rework and customer complaints. 5. Delivery & Turnaround Time * Monitor promised delivery dates/times. * Identify possible delays early rather than at the time of delivery. * Immediately inform the Service Advisor if a job may be delayed. * Improve workshop turnaround time without compromising quality. * Maintain a daily list of overdue vehicles with reasons and action plans. 6. Material, Parts & Cost Control * Coordinate with purchasing/stores for required materials and parts. * Prevent unnecessary material consumption and wastage. * Ensure technicians do not take/use materials without proper control. * Monitor tools and workshop equipment. * Report damaged/missing tools and arrange equipment maintenance. * Control rework costs and unnecessary workshop expenses. 7. Customer & Service Advisor Coordination * Provide accurate technical information to Service Advisors. * Support Service Advisors with complicated technical cases. * Ensure advisors receive timely updates so customers can be informed. * Attend serious customer complaints when technical clarification is required. * Never promise additional work or delivery timing without checking workshop capacity. 8. Safety, Cleanliness & Vehicle Protection * Maintain a clean, organized and professional workshop. * Ensure proper use of PPE and workshop equipment. * Ensure vehicles are properly protected while work is performed. * Control vehicle movement, keys and parking. * Ensure lifts, compressors, electrical equipment and tools are safely maintained. * Immediately report accidents or vehicle damage. 9. Daily Reporting to Management The Workshop Manager should submit a daily report covering: vehicles received | vehicles delivered | vehicles pending | delayed vehicles | reason for delay | technician productivity | repeat jobs | complaints | material/parts issues | manpower issues | equipment issues. 10. Workshop KPIs I would specifically measure the Elite Shine Workshop Manager on: On-time delivery %, average turnaround time, technician productivity, workshop efficiency, repeat-job/comeback %, customer complaints, QC failures, pending vehicles, material wastage, and workshop revenue/target achievement. Job Type: Full-time Pay: AED8,000.00 - AED10,000.00 per month Application Question(s): Visa Status ? Expected Salary ? Work Location: In person
Наблюдалась 2026-09-15, впервые 2026-09-07, источник — Indeed.