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Workday HCM Manager (Global Delivery Center)

Cognizant · Удалённо · Philippines

# Workday HCM Manager (Global Delivery Center) **Cognizant** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Manager` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Workday-HCM-Manager]` `[HCM-Consulting]` `[Workday-Implementation]` `[Delivery-Management]` `[HCM-Project-Management]` `[Workday-HCM-Lead]` `[Senior-Workday-HCM-Consultant]` `[Workday-HCM-Consultant]` `[Senior-Workday-HCM-Principal-Consultant]` --- ### About the Role About the Role: The HCM Manager provides leadership and expert advice to management and to the members of his/her team. You will work closely with other teams to identify business and project needs, assist with staffing assignments, and ensure work/life balance of our consultants are monitored and adjusted appropriately. The Manager typically reports to a Senior Manager level position within the Delivery organization. Key Responsibilities: - Manages all aspect of customer support including workforce management, service level management, and customer relationship management - Works directly with clients and spearheads team project planning, requirements gathering, design, testing, deployment, and maintenance of Workday eco-system - Oversees team workload and serves as an escalation path for urgent or high priority issues and major requests. Resource coordination and allocation for team members prioritizing tasks/CRs within team - Oversees team forecasting and utilization - Will work on post go-live major change requests and/or enhancements’ End to End Testing and partners with customers in all phase of project up to hypercare support - Manages day-to-day team operations in identifying and establishing processes, standards, and key metrics - Build and consolidate Internal training materials and/or create pack for new functionality deployment & offering for customers - Work effectively with team members to support customer satisfaction and success. Skills and Experience: - Bachelor’s degree in Computer Science, Information Technology, Management Information Systems, or IT-Engineering related field is required - Strong Workday implementation experience - 5 years’ experience with Workday - SME of at least 1 Workday Module - With Workday supplemental Certification is an advantage (Payroll, Absence, Time Tracking, Core and Advanced Compensation etc.) - Ability to manage multiple projects and initiatives simultaneously - Ability to identify and analyze areas of risk and develops plans to minimize. - Strong communication, presentation, and analytical skills, with the ability to effectively manage customer expectations - Ability to work in diverse, fast paced environment and effectively collaborate across teams. Why choose Cognizant : - Entrepreneurial environment that welcomes your ideas - Opportunity to do great work - Outreach programs that support communities and tap into your volunteer spirit - Learning opportunities to help current needs and advancement - Global operations, with opportunities in North America, Europe and Asia Pacific - An abundance of Affinity groups to meet your needs Cognizant Core Values: - Work as One: We think beyond roles, relying on each other’s strengths to win as a team. - Raise the Bar: We always aim for excellence in how we work and what we deliver. - Dare to Innovate: We push boundaries and take chances to reimagine what’s possible. - Do the Right Thing: We all lead with integrity and always make the ethical choice. - Own It: We own the outcomes for our company, colleagues, and community. Originally posted on Himalayas

Наблюдалась 2026-10-06, впервые 2026-10-06, источник — Himalayas (JSON API).

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