Warehouse Manager
# Warehouse Manager **SKUtopia** · Alexandria NSW · `On-site` 🕒 **Статус:** *Опубликовано: 7 дней назад* · *Источник: Indeed* --- ### About the Role SKUTOPIA is Australia's only robotic-powered 3PL ecosystem: a next-generation logistics and fulfillment platform, enabling e-commerce businesses to scale sustainably through cutting-edge technology and operational excellence. Our mission is to democratise and decarbonise logistics while delivering superior experiences for our merchants. Our Alexandria site (H1) is an urban micro-fulfilment centre less than 15 minutes from the Sydney CBD, built around an AutoStore robotic bin system and runs on our own WMS and Shipping Platform (SSP). Role Overview: As we accelerate our growth, we're hiring a Fulfilment Centre Manager to run and continuously improve our Alexandria fulfilment centre. This is a high-impact, hands-on role: you own inbound to outbound and everything in between, the site P&L, the safety of everyone who works in the building and the customer-facing outcomes that depend on all of it. You will get the most out of a highly automated site, operating robotic pick streams, protecting automation uptime and using labour where it earns the most. All while building a team that people want to stay in. Key Responsibilities: - Drive the day-to-day operational success and performance of the FC in Alexandria, with potential extension of responsibilities to further sites as they are launched. - Be a safety champion. Own WHS at the site and our PCBU obligations. Lead risk assessment through our IOMP system, maintain compliance and embed a genuine safety-first culture. - Be customer-obsessed. Define and maintain priorities within the FC that directly support merchant-facing outcomes, including dispatch-on-time, putaway SLA, stock transfer and replen prioritisation and exception handling in line with agreed SLAs - Drive cost efficiency and improvement measures to improve cost to serve. - Own the performance of the AutoStore grid from port utilisation, stint productivity, bin presentation and the manual/robotic split that gets the day out the door. - Hold our automation vendor accountable to their contracted response and availability SLAs, own the escalation path for grid and robot faults and make sure downtime is recovered without merchant impact - Manage inbound flow through container and pallet scheduling, decanting and putaway throughput. - Collaborate with our other FC Managers, operational excellence, product, engineering and commercial teams to provide operational insight that informs the SKUTOPIA WMS roadmap and our onboarding strategy - Lead the team by living our company values, engaging and working to retain employees - Own recruitment and rostering for all warehouse staff, casual and permanent. Building an engaging, thorough onboarding programme that gets new starters productive and safe quickly. - Grow and mentor our Supervisors and Team Leads, working with the GM of Operations to give high-potential staff real development opportunities - Plan and deliver peak BFCM and merchant campaign windows with labour, storage and dispatch capacity mapped well in advance of the volume arriving - Work in partnership with senior leadership to drive the company's goal of environmental positivity by implementing best-in-class practices into the fulfillment centre What we think you'll need: - Strong experience in a fulfilment or warehouse operations leadership role, ideally in a high-growth environment, a 3PL, or with a large retailer - Experience managing a warehouse workforce rostering, recruiting and retaining both casual and permanent staff - Demonstrated Workplace Health & Safety ownership in a warehouse; conducting risk assessments, creating SOP’s, incident investigation and building a safety first culture - Highly driven, hands-on, with the attitude to get stuff done, you must be a problem solver at heart. - Comfort with data, able to read a dashboard, question a number and make the call - Experience in eCommerce, 3PL or retail logistics is highly regarded What’s in it for you? - Opportunity to work in a purpose-driven company shaping the future of logistics - See the impact of your work - Competitive salary and benefits package - A fun, lively and dynamic work environment - A supportive and inclusive workplace that values your voice to support innovation, collaboration, and personal development - Being a part of a company that deeply values our culture and our people
Наблюдалась 2026-09-30, впервые 2026-09-23, найдена на 2 площадках, источник — Indeed.