VP, Technology

OnTrac is hiring a Vice President of Technology!

Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter!

Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Location: Remote - This position may be performed remotely in states where the company is authorized to employ individuals.

Compensation: The expected starting base pay range for this position is $228,000 - $285,000 with full potential base salary range over a successful candidate’s tenure in the position of $228,000 - $342,000. Actual compensation will be determined based on experience, skills, internal equity, and other job-related factors.

This position may also be eligible for bonus, commission, or other incentive compensation in accordance with the terms of the applicable plan of up to a 35% Bonus Target.

Employment Logistics:

The Vice President of Technology leads the modernization of the platforms and engineering organization that power OnTrac’s parcel delivery network. Reporting to the Chief Technology Officer, this leader will drive the transition from legacy on-premises and multi-cloud systems to a cloud-native, event-driven, and AI-native architecture on Google Cloud Platform (GCP).

This hands-on technical leader will oversee software engineering across platform, core, and domain teams, setting direction for how software is architected, specified, built, tested, released, and operated. The role requires deep architecture expertise and proven success leading event-driven, microservices, AI-assisted, and spec-driven development at scale while building an organization that delivers faster, with higher quality, and at peak-season capacity.

Unpacking the Benefits:

Employees are eligible for a comprehensive benefits package which may include:

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation in states other than CA, CO, IL, MA, MT, and NE, with accruals up to 96 hours for first year of employment with tenure-based increases up to 160 hours
• Two (2) floating holidays per year
• Paid sick leave*
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

Benefits eligibility and offerings are subject to the terms and conditions of the applicable plans and company policies.

The Must-Haves:

• 15+ years of progressive software engineering and technology leadership experience, including leading multiple engineering teams and leaders in a complex, high-volume enterprise
• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• Experience in parcel, last-mile delivery, transportation, logistics, e-commerce, or a comparable high-volume industry with seasonal demand peaks
• Strong hands-on architecture background designing and delivering large-scale distributed systems
• Expertise in event-driven and microservices architecture, including domain-driven design, Kafka or Pub/Sub, event sourcing, CQRS, sagas, API management, and monolith decomposition
• Proven experience leading AI-driven and spec-driven software development, including AI coding agents, contract-first APIs and events, quality guardrails, and impact measurement
• Deep expertise in CI/CD, automated testing, Infrastructure as Code, release management, DevOps, and SRE practices
• Strong knowledge of generative AI, RAG, AI agents, Model Context Protocol, and model evaluation
• Experience modernizing legacy environments and migrating on-premises systems to cloud-native platforms, ideally GCP
• Proven ability to develop leaders, strengthen engineering performance, and lead organizational change
• Familiarity with technology supporting sortation, scanning, tracking, routing, transportation operations, and customer visibility preferred
• Experience with GKE, Cloud Run, Pub/Sub, BigQuery, Vertex AI, and Apigee preferred
• Experience building an AI center of excellence, internal developer platform, or platform engineering function preferred
• ​​It is the responsibility of every position to understand and adhere to the security guidelines outlined in OnTrac’s Acceptable Use policy and to conduct their activities accordingly.​

Your Mission in Motion:

A summary of key responsibilities for the role is outlined below. Additional duties may be assigned as needed to support business objectives.

• Modernization strategy & target-state architecture: Partner with the CTO to execute the modernization roadmap, migrate legacy on-premises and multi-cloud systems to GCP, and establish the target-state architecture across shared platforms, reusable core services, and domain applications.
• Event-driven architecture & technical governance: Lead the design of the event-driven and microservices architecture using domain-driven design, canonical event models, status taxonomies, and versioned API and event contracts; govern critical decisions through ADRs, reference architectures, standards, and direct participation in design and code reviews.
• Scalability, reliability & production health: Design for peak-volume scalability, resilience, and observability using SLOs, distributed tracing, fault isolation, and graceful degradation; establish accountability for production health, incident response, root-cause analysis, and peak-season readiness.
• CI/CD, quality engineering & performance: Build modern delivery practices using automated testing, Infrastructure as Code, trunk-based development, progressive delivery, and consistent Dev, QA, UAT, and Production environments; embed shift-left quality practices and use DORA and flow metrics to drive continuous improvement.
• AI-native & spec-driven development: Establish AI-assisted, spec-driven development across the SDLC, using versioned specifications, contracts, and acceptance criteria as the source of truth; implement guardrails for AI-generated code and measure improvements in speed, quality, developer experience, and cost.
• AI platform & reusable agents: Sponsor the AI center of excellence and agent platform, including Model Context Protocol servers and reusable agents for engineering productivity, operations automation, and product features.
• Engineering organization & talent: Build stable, product-led teams that own the parcel journey across platform, core, and domain services; hire and develop leaders, architects, and engineers across US and global teams; allocate capacity across run, improve, modernize, and explore work.
• Financial, investment & vendor management: Manage engineering budgets, resource plans, cloud and AI costs, and vendor relationships; evaluate investments based on business value, total cost of ownership, risk, and feasibility; hold partners accountable for delivery, quality, cost, and service commitments.

Paving your way to your success:

• You bring strong business judgment and communicate technical decisions clearly to executive and nontechnical audiences.
• You deliver a business-aligned modernization roadmap, migrating legacy systems to GCP through sequenced milestones and accountable ownership.
• You establish a reusable, event-driven microservices architecture while reducing duplicate services, integrations, and technical debt.
• You make spec-driven, AI-assisted development the engineering standard, improving delivery speed, software quality, developer experience, and total cost of ownership.
• You improve DORA metrics and maintain reliable peak-season performance, including higher deployment frequency, shorter lead times, lower change failure rates, faster service restoration, and achievement of critical-service SLOs.

Posting Timeline:

This job posting is anticipated to remain open for at least 15 days from the date of posting

Disclosures:

• Washington state employees are eligible for up to 56 hours of paid sick leave annually.

The salary range above represents the national range for this position. The salary range may be inclusive of several career levels at OnTrac, and the actual base salary offered may vary depending on several factors including, but not limited to: Geographic location, candidate experience and qualifications, job-related skills and competencies, market alignment, and financial considerations.

Compensation decisions are made based on the specific circumstances of each hire to ensure fair and competitive pay.

ADA Statement:

We are committed to providing equal employment opportunities to all qualified individuals. If you require reasonable accommodation to participate in the application or interview process, perform essential job functions, or access other employment benefits, please contact Human Resources.

If you are excited to be part of our team and grow with our OnTrac family, we invite you to apply!