VP Operations - Hawaii

Join our team as a Vice President of Operations - Hawaii at Quorum Hospitality!

Quorum Hospitality’s portfolio in Hawaii is growing, and we’re looking for a results-driven leader with a passion for operational excellence and a commitment to delivering exceptional guest experiences. As the Vice President of Operations - Hawaii , you’ll oversee a portfolio including our most recent addition, the Hilton Garden Inn Kauai Wailua Bay, as well as additional properties soon to be added to our Hawaii portfolio. You’ll guide management teams to optimize performance, drive revenue growth, and ensure both guest and employee satisfaction. You’ll play a pivotal role in shaping the future of our Hawaii properties, making regular, impactful visits to lead teams and ensure each hotel operates at its full potential.

This role requires someone to be based in Hawaii and is open to candidates on all islands.

Salary: $175,000 - $190,000

Your Role:

As our Vice President of Operations - Hawaii, you’ll be a key leader ensuring the seamless performance of our hotels and the development of our teams. Some of your responsibilities will include:

• Lead hotel management teams to achieve profitability through revenue generation, cost control, and guest satisfaction.
• Ensure the efficient operation of all hotel departments, including Guest Services, Food & Beverage, Engineering, Sales, and Housekeeping.
• Drive revenue generation efforts alongside Directors of Sales, participating in sales efforts as needed.
• Ensure hotels meet safety, compliance, and operational standards, with a focus on OSHA and other regulations.
• Engage in community relations to represent the hotels and Quorum in local Hawaii markets.
• Mentor and coach General Managers, providing regular feedback and facilitating personnel development.
• Lead by example in delivering exceptional guest service and ensuring accountability for employee performance.
• Participate in budget planning, P&L reviews, and ensure teams meet financial goals and reporting standards to meet ownership requirements.
• Conduct regular one-on-one meetings with General Managers to ensure clear, open communication.
• Other duties as assigned.

What We’re Looking For:

• 5+ years of hotel leadership experience in an executive or leadership capacity is required, including full-service hotels.
• Experience managing a portfolio of 3 or more hotels is preferred.
• Exposure across multiple brands including Hilton, Marriott, Hyatt and IHG, and independent hotels, is preferred.
• Proven ability to manage financials, partner with sales teams, forecast performance, and communicate results to ownership groups.
• A high school diploma or equivalent is required; a 2 to 4-year college degree is preferred.
• Must have a valid driver’s license for the applicable state and an acceptable MVR (Motor Vehicle Record).
• Must be based in Hawaii and have experience managing hotels in the Hawaii market.

What We’ll Do For You:

• Health Benefits – Comprehensive Medical, Dental, and Vision insurance available starting the first of the month after just 30 days. (Full-time team members)
• Holidays & Paid Time Off – Take time to relax and recharge. (For eligible team members)
• 401(k) Retirement Plan – Secure your future with our generous company match.
• Education Program – Further your career with our tuition reimbursement program.
• Hotel Travel Discounts – Explore the world with special rates.
• Daily Pay – Access your earnings when you need them.

Why Join Quorum Hospitality?

Quorum Hospitality, ranked among the nation’s leading hotel management companies, has been delivering value-driven hospitality solutions since 1987. Our diverse portfolio features renowned hospitality brands such as Marriott, Hilton, Hyatt, and IHG, highlighting our commitment to excellence in customized management. Our team is dedicated to building strong relationships and providing exceptional service that benefits guests, owners, and team members alike. Headquartered in Plano, Texas, and Newport Beach, California, we pride ourselves on fostering a culture of integrity and innovation.

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.