Volunteer: E-Commerce Specialist

PURPOSE: Our E-Commerce Specialist assists our Global Sales & Marketing Team by organizing our online inventory and help design social media campaigns to increase our digital sales of event tickets as well as push customers to our third-party merchandise store. Our sales are vital in fundraising to supporting our mission to use the excitement and inspiration of space as a catalyst for educating and developing the next generation of explorers.

DUTIES AND RESPONSIBILITIES:

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Manage our online inventory.

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Optimize paid advertising campaigns using SEO and other tools.

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Assist the Global Sales & Marketing Team in tracking changes in website traffic or increases in sales.

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Understand the mission of the company, including the brand, client, donor, strategic plan, and all other aspects of service delivery.

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Aid the Marketing Director in preparing ideas for planned campaigns and provide suggestions to the Global Event Planning Team for improving customer experience on social platforms.

VOLUNTEER JOB REQUIREMENTS:

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Working knowledge of e-commerce suites such as WooCommerce.

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Entry-level understanding of sales strategy and how to use the concepts throughout various forms of outreach.

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Managing digital product inventory and ticket sales.

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1-2 years of sales experience preferred (but not required).

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Working knowledge of, or willingness to learn, Google Suite, Canva, HubSpot, and Buffer.

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Ability to work alongside a diverse group of employees and simultaneously work toward many company initiatives at once.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:

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Social media marketing knowledge (preferred).

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Superior oral and written communication skills.

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Excellent organization and time management.

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Internet research skills (preferred).

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Knowledge of web analytics software including Facebook Insights, Google Analytics, and HubSpot to track sales campaign performance (preferred).

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Experience with content management systems, word processor applications, and image/video editing software (preferred).

WORKING CONDITIONS AND PHYSICAL EFFORT:

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Work is normally performed remotely or in an event space environment.

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Work environment involves minimal exposure to physical risks, such as operating dangerous equipment or working with chemicals.

Originally posted on Himalayas