Volunteer Director

Volunteer Director of Governance and People

VOLUNTARY AND UNPAID | No salary, fee or guaranteed future payment.

We are seeking an active volunteer director to strengthen how BTG is governed and share practical responsibility for the organisation. BTG reduces digital exclusion through devices, connectivity and individual support for residents facing barriers to getting online.

Purpose

Build a dependable board, workable people processes and continuity arrangements so that significant decisions and organisational responsibilities are shared. Work alongside the founder and CEO, Melissa Francis.

Responsibilities

• Organise a regular board meeting cycle, concise papers and a decision record. Track agreed actions, owners and deadlines, including your own practical tasks.
• Review board participation, delegated authority, conflicts and essential policies. Check the articles before recommending appointments or changes to governance.
• Lead improvements to induction, role expectations, supervision, volunteer support and departures. Obtain specialist HR advice for employment matters where needed.
• Help establish fair complaint and appeal arrangements and obtain independent input where required.
• Work with the safeguarding lead on oversight and escalation arrangements. Share responsibility for assessing organisational risk and delivery capacity.
• Support a realistic decision on BTG’s future, including continued delivery, reduced services, partnership or responsible closure if necessary.

What you will bring

Practical experience in governance, people management or organisational leadership. Confidence handling sensitive matters, arranging decisions and completing agreed work. An understanding of small community organisations and the judgement to seek professional advice. CIC experience is useful; relevant community and lived experience are also valued.

First 90 days

• By day 30: agree board responsibilities, identify urgent people and delivery risks, and establish a simple action record.
• By day 60: have essential people processes and continuity arrangements agreed, with named owners and backup cover.
• By day 90: review completed actions and recommend a board structure and workload that BTG can sustain.

Proposed commitment: approximately 3-6 hours per week for 12 to 18 months, subject to review

Pay: £1.00 per year

Benefits:

• Company events
• Discounted or free food
• Free or subsidised travel

Work Location: Hybrid remote in London