Virtual sales/Omnichannel associate

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you!

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The Retail Division at MICHAEL KORS is a continuously growing network of more than 30 Outlets, 80 Lifestyle stores, 100 Concessions/Shop in Shops in 21 European Countries. Our EMEA Retail team is passionate, driven, multicultural and has a wonderful international spirit.

Who You Are:

Our Virtual Sales/Omnichannel Associates are reliable, empowered individuals, capable of multi-tasking in a fast-paced environment. You are an effective communicator that delivers an elevated customer experience. Keen to collaborate, you are a team player with a positive attitude towards challenges. You feel comfortable in digital contact with customer.

What You’ll Do:

· Achieve virtual sales results through elevated customer engagement

· Build and maintain repeat clientele by inspiring customers with developing continually your knowledge of current trends and styling techniques

· Drive virtual sales results by utilizing clientele app and all available tools and technology

· Perform operational tasks with excellence

· Assure entire meaningful virtual customer experience including post-purchase processes: preparing product for sending, packing, etc

· Demonstrate flexibility and desire for individual growth in a fast-paced store environment

· Collaborate with management to create innovative ways to maximize personal sales results

You’ll Need to Have:

· Confidence in delivering exceptional virtual customer experience

· Ability to resolve all client problems quickly and effectively, ensuring client satisfaction

· Excellent organizational and communication skills with attention of detail and accuracy

· Understanding of virtual sales targets and expectations

· Comfortable with working on the phone and with WhatsApp

· Creativity and skills to create digital content to share with customers

· Able to work under pressure and to thrive in a fast-paced, challenging environment

· Able to work on different tasks easily – multi-tasking

· English Language

We’d Love to See:

· Vibrant and motivated with the ability to engage, a true brand ambassador

· Ability to sell with a passion for styling and love for fashion

· Interested in self-development and in growing your career within Capri Holdings (Versace, Jimmy Choo, MICHAEL KORS)

· Technologically savvy individual with entrepreneurial spirit

· Local language

What We offer:

· Competitive compensation package

· Employee discount across Jimmy Choo and Michael Kors

· Clothing allotment

· Employee Wellbeing programme

I feel really lucky to be surrounded by such a great team. I’m not only grateful that they’ve helped me achieve my goals, but also that I can give them a place where they can achieve theirs.

• MICHAEL KORS -

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At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at CapriTalentAcquisition@CapriHoldings.com.

In compliance with certain Pay Transparency laws, employers are required to disclose a compensation range. The range for this position will vary based on role requirements, skill set, and years of experience. Please note that for salaried roles, the figures reflect full-time equivalency, while for hourly roles, the figures represent the applicable hourly rate.

Compensation Range:

0,00 - 0,00 EUR