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Virtual Medical Receptionist / Patient Care Coordinator Bilingual

Staffing for Doctors · Удалённо · Nicaragua

# Virtual Medical Receptionist / Patient Care Coordinator Bilingual **Staffing for Doctors** · Nicaragua · `Remote` · `Contractor` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Medical-Receptionist]` `[Patient-Coordinator]` `[Healthcare-Scheduling]` `[Referral-Coordinator]` `[Virtual-Healthcare]` `[Virtual-Medical-Receptionist]` `[Bilingual-Patient-Coordinator]` `[Spanish-Speaking-Healthcare-Virtual-Assistant]` `[Bilingual-Medical-Administrative-Support]` `[Bilingual-Healthcare-Coordinator]` `[Virtual-Patient-Coordinator]` --- ### About the Role We are seeking an experienced Virtual Medical Receptionist / Referral Coordinator to join our growing healthcare team. This is a fast-paced, patient-facing position requiring excellent communication, strong organizational skills, and previous experience supporting U.S. medical practices. The ideal candidate will be responsible for managing a high volume of inbound and outbound patient calls, coordinating referrals, scheduling appointments, verifying insurance eligibility, and ensuring patients receive timely follow-up throughout the scheduling process. Experience with eClinicalWorks (eCW) is highly preferred. Key Responsibilities - Answer and manage high-volume inbound and outbound patient calls. - Contact new referrals within 24–48 hours of receipt. - Schedule new patient appointments while meeting scheduling goals. - Confirm, reschedule, and cancel appointments as needed. - Verify insurance eligibility and benefits before appointments. - Manage referral workflows and ensure timely patient outreach. - Coordinate scheduling based on insurance requirements, including authorization timelines. - Maintain accurate patient documentation within eClinicalWorks (eCW). - Provide outstanding customer service while maintaining HIPAA compliance. - Collaborate with providers and office staff to optimize scheduling and patient flow. Success Metrics - Contact all new referrals within 24–48 hours . - Schedule 30+ new patients per month from approximately 40–50 monthly referrals . - Verify insurance eligibility accurately and in a timely manner. - Maintain excellent patient satisfaction through responsive communication and efficient scheduling. This is an excellent opportunity for a detail-oriented healthcare professional who enjoys working in a fast-paced environment and is passionate about delivering an exceptional patient experience. Requirements Qualifications - Minimum 2 years of experience as a Virtual Medical Receptionist, Medical Scheduler, or Patient Coordinator supporting U.S. healthcare practices. - Previous experience using eClinicalWorks (eCW) is strongly preferred. - Experience verifying insurance eligibility and understanding PPO and HMO plans. - Strong knowledge of referral management and appointment scheduling. - Excellent English communication skills (Spanish is a plus). - Ability to multitask in a fast-paced, high-volume environment. - Strong attention to detail and organizational skills. - Comfortable handling patient interactions with professionalism and empathy. Preferred Experience - Referral Coordination - Insurance Eligibility Verification - Appointment Scheduling - Patient Outreach - Medical Reception - Healthcare Customer Service Equipment Requirements - Dedicated, quiet home office suitable for HIPAA-compliant work. - Reliable high-speed internet connection. - Windows computer with dual monitors preferred. - Backup internet connection is highly preferred. Benefits Please note that this is a full-time contractor position (40 hours per week) with a negotiable pay rate depending on skillset and experience. The schedule is Monday through Friday, from 8 AM to 5 PM CST. Originally posted on Himalayas

Наблюдалась 2026-09-30, впервые 2026-09-29, источник — Himalayas (JSON API).

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