Virtual Customer Service for a Beverage Company in Austalia (Home Based Part Tim
# Virtual Customer Service for a Beverage Company in Austalia (Home Based Part Tim **Virtual Coworker** · Australia · `Remote` · `Part Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Service]` `[E-Commerce-Operations]` `[Order-Processing]` `[Virtual-Assistant]` `[Retail-and-E-commerce]` `[Remote-Customer-Service-Representative]` `[Work-From-Home-Customer-Service]` `[Work-At-Home-Customer-Service]` `[Home-Based-Customer-Service]` `[Remote-Customer-Experience-Representative]` `[Work-From-Home-Customer-Care]` --- ### About the Role Triage and manage the Gmail inbox each morning • Respond to customer enquiries in a casual, friendly and helpful tone • Manage Shopify customer service enquiries • Process approximately 20 draft orders per day • Process orders and generate invoices through Xero • Confirm order details and ETAs with customers • Lodge orders with the 3PL warehouse and obtain tracking information • Update tracking in Shopify and fulfil orders • Follow up on delivery or order issues • Send personalised customer thank-you emails • Manage overdue invoice follow-ups using set templates and cadences • Maintain accurate Xero records and invoice tracking spreadsheets • Assist with monthly Container Deposit Scheme reporting • Schedule and confirm calls and assist with calendar organisation • Provide a brief daily update to the founder covering completed work, orders, customer matters, invoice follow-ups and anything requiring attention Originally posted on Himalayas
- Customer-Service
- E-Commerce-Operations
- Order-Processing
- Virtual-Assistant
- Retail-and-E-commerce
- Remote-Customer-Service-Representative
- Work-From-Home-Customer-Service
- Work-At-Home-Customer-Service
- Home-Based-Customer-Service
- Remote-Customer-Experience-Representative
- Work-From-Home-Customer-Care
Наблюдалась 2026-09-17, впервые 2026-09-17, источник — Himalayas (JSON API).