Virtual Assistant - Mental Health Practice
# Virtual Assistant - Mental Health Practice **Winning Assistants** · Philippines · `Remote` · `Part Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Administrative]` `[Virtual-Assistant]` `[Medical-Administrative]` `[Mental-Health-Administrative]` `[Healthcare]` `[Hospital-And-Health-Care]` --- ### About the Role Job Title: Virtual Assistant – Mental Health Practice Position Type: Part-Time Work Hours: 11:00AM - 3:00PM EST Work Days: Monday to Friday Salary: $5 – $6 per hour (depending on experience) Job Code: MH-JesKet Workplace: Remote Preferred Candidate Location: Philippines Scope of Work / Responsibilities This role supports a mental health practice focused on root-cause psychiatry and holistic care. The VA will assist with a blend of front desk, billing, patient communication, lead generation, and administrative tasks . Ideal candidates will have a calm, warm voice, be experienced in mental health settings , and be confident with insurance verification, scheduling, and payment collection . Core Responsibilities - Phone & Patient Communication - Answer inbound calls and make outbound follow-ups - Assist with medication refill requests - Communicate with empathy and warmth, especially with sensitive patients - Speak with clear, easy-to-understand English (critical for older, Southern U.S. patients) Scheduling & Administrative Tasks - Set and confirm appointments - Conduct patient call follow-ups and manage the inbox - Manage insurance eligibility verification and documentation updates in Healthy (EHR) Financial Coordination - Collect copays and follow up on payments - Support billing and coding tasks (especially as insurance billing expands) - Maintain patient financial records and ensure account accuracy Lead Generation & Community Outreach - Engage with prospective clients on Instagram DMs - Set appointments through social media and outreach - Reactivate past/dormant patients - Reach out to other local therapy offices to explore referral partnerships Requirements Experience Requirements - Prior mental health or psychiatric practice experience strongly preferred - Experience using Weave (VoIP) and Healthie (EHR) strongly preferred - Experience with insurance verification , billing, and copay collection Required Skills & Qualities - Excellent, clear English speaking skills with a gentle tone - Confident in handling phone-based patient conversations - Familiarity with mental health philosophy : root-cause approach, functional medicine, nutrition’s role in care - Empathetic and professional communication skills - Social media savvy – especially Instagram DM engagement - Organized, detail-oriented, and self-motivated Basic Requirements - Must speak and write English clearly and professionally. - Must have relevant work experience. - Must be able to provide an NBI Clearance and/or Local Police Clearance before onboarding (mandatory). - Must be available to attend video meetings with camera on when required. Technical Requirements - Computer: Reliable laptop or desktop computer. - Internet: Stable high-speed internet connection (minimum 25 Mbps). - Audio: Noise-canceling headset. - Video: Working webcam for virtual meetings. - Workspace: Quiet and professional work environment. Benefits - Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication. - Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks. - HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients. - Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention. - Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule. - Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client. - Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best. - Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance. These are optional resources and client-approved allowances available to you as an independent contractor. Any resources, training, or allowances listed are optional contractor perks and not employee benefits. Originally posted on Himalayas
- Administrative
- Virtual-Assistant
- Medical-Administrative
- Mental-Health-Administrative
- Healthcare
- Hospital-And-Health-Care
Наблюдалась 2026-10-17, впервые 2026-10-17, источник — Himalayas (JSON API).