Virtual Assistant
# Virtual Assistant **virtualstaff36** · Philippines · `Remote` · `Part Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Virtual-Assistant]` `[Dental-Administration]` `[Healthcare-Administration]` `[Administrative-Assistant]` `[Customer-Service]` `[Virtual-Personal-Assistant]` `[Virtual-Administrative-Assistant]` `[Virtual-Office-Assistant]` `[Remote-Virtual-Assistant]` `[Freelance-Virtual-Assistant]` `[Virtual-Assistant-Jobs]` --- ### About the Role Our client is a well-established specialist dental practice operating in the Sydney region. They deliver high-quality orthodontic care to a diverse community through a client-focused, dynamic, and fast-paced environment. They are now seeking to hire a Virtual Assistant to support their daily practice operations, manage patient communications, and maintain administrative workflows. Job Responsibilities Patient Communication & Call Handling - Handle inbound patient phone calls, return missed calls, and manage call overflow - Perform outbound pre-treatment and follow-up calls for patients needing future appointments - Respond promptly to routine patient enquiries via phone and email Appointment & Schedule Management - Confirm, book, and reschedule patient appointments in a timely manner - Follow up unconfirmed appointments daily to ensure smooth schedule flow Accounts & Financial Administration - Manage accounts receivable and follow up on outstanding or overdue payments - Contact patients regarding overdue accounts and collect missed payments - Process patient payments efficiently and maintain accurate financial records Administrative & Social Media Support - Upload patient records, X-rays, consent forms, and other documentation - Maintain patient records and update the practice management system - Perform general administrative tasks, data entry, and basic reporting - Create and schedule social media posts for the practice Requirements - Proven experience in virtual administrative or customer service roles - Previous experience handling both inbound and outbound high-volume telephone calls - Background in managing accounts, accounts receivable, and payment follow-ups - Strong English communication skills, both written and verbal - High attention to detail with excellent team collaboration abilities - Dedicated, self-motivated, and able to work independently in a remote environment Nice-to-Have Skills - Experience in medical, dental, or orthodontic administration - Experience using Dolphin or similar practice management systems - Familiarity with tools like Ontraport, Slack, MS Teams, and basic AI platforms like ChatGPT Benefits - Permanent work-from-home set-up - Dayshift (Australian Eastern Standard Time business hours) - Part-time job - HMO (STAFF only) - Annual leave - 13-month pay - With Government mandated benefits Originally posted on Himalayas
- Virtual-Assistant
- Dental-Administration
- Healthcare-Administration
- Administrative-Assistant
- Customer-Service
- Virtual-Personal-Assistant
- Virtual-Administrative-Assistant
- Virtual-Office-Assistant
- Remote-Virtual-Assistant
- Freelance-Virtual-Assistant
- Virtual-Assistant-Jobs
Наблюдалась 2026-10-17, впервые 2026-10-17, источник — Himalayas (JSON API).