Vice President, Technology & Digital Transformation

Vice President, Technology & Digital Transformation

Confidential Executive Search | Mission-Driven Nonprofit Organization

A mission-driven nonprofit organization is conducting a confidential search for a visionary and hands-on technology leader to transform technology from a support function into a strategic organizational asset.

This position is intended to elevate technology to the same strategic level as finance, human resources, and legal within the organization. The Vice President will serve as a member of the senior leadership team and help shape organizational strategy, innovation, growth, and operational effectiveness through technology, data, cybersecurity, and digital transformation.

Position Overview

The Vice President, Technology & Digital Transformation will lead the organization's technology strategy, operations, cybersecurity, data architecture, and modernization efforts.

The organization currently operates within a complex technology environment that includes multiple databases, legacy systems, custom-built platforms, outsourced cybersecurity resources, and a variety of stand-alone systems developed over time.

The Vice President will be responsible for developing and executing a technology roadmap that modernizes this environment while ensuring reliable day-to-day operations.

This role requires both strategic leadership and hands-on execution. The successful candidate will be expected to participate in executive planning and organizational visioning while serving as the internal owner of technology decisions, priorities, investments, and outcomes.

The organization will continue to utilize specialized consultants and vendors where appropriate. However, this position will be accountable for technology strategy, cybersecurity oversight, systems architecture, vendor management, and technology transformation across the organization.

Key Responsibilities

Strategic Leadership

• Serve as the organization's principal advisor on technology, cybersecurity, data, and digital transformation.
• Participate as a member of the senior leadership team.
• Develop and execute a multi-year technology strategy aligned with organizational goals.
• Partner with program, operations, finance, HR, and legal leadership to identify opportunities to improve services, efficiency, decision-making, and organizational capacity through technology.
• Evaluate emerging technologies and recommend strategic investments.

Technology Modernization

Lead major initiatives including:

• Database consolidation and modernization.
• CRM selection, implementation, and optimization.
• Website redevelopment.
• Learning management system implementation and integration.
• Data governance and reporting improvements.
• Business process automation and workflow redesign.
• Development of scalable technology infrastructure that supports future growth.

Information Technology Operations

• Oversee all technology systems, infrastructure, applications, and support services.
• Manage Microsoft 365 and related cloud-based technologies.
• Supervise the Technology Support Specialist.
• Serve as the escalation point for complex technical issues.
• Ensure reliable, secure, and efficient technology operations across the organization.
• Develop technology policies, standards, and documentation.
• Manage technology budgets, vendors, contracts, and service providers.
• Ensure the organization receives timely and effective day-to-day technical support, including troubleshooting hardware, software, network, and user access issues.
• Establish service standards and processes to ensure employees have the technology resources and support needed to perform their jobs.
• Oversee employee onboarding and offboarding technology requirements, including account provisioning, access management, equipment assignment, and deactivation.
• Monitor recurring technical issues and identify opportunities to improve systems, service delivery, and the employee technology experience.

Cybersecurity & Risk Management

• Lead the organization's cybersecurity strategy and risk management efforts.
• Manage relationships with external cybersecurity providers and consultants.
• Oversee risk assessments, incident response planning, business continuity, and disaster recovery.
• Ensure compliance with applicable security, privacy, contractual, and regulatory requirements.
• Build organizational awareness and capacity around cybersecurity best practices.

Data & Organizational Intelligence

• Develop and implement an enterprise data strategy.
• Improve data quality, governance, reporting, and analytics.
• Support grant reporting, program evaluation, and organizational performance management.
• Help leadership leverage data to inform strategic decision-making.

Artificial Intelligence & Emerging Technologies

• Develop and implement an organizational strategy for the responsible adoption and use of artificial intelligence and emerging technologies.
• Identify opportunities to leverage AI to improve operational efficiency, automate business processes, reduce administrative workloads, and enhance organizational effectiveness.
• Evaluate, recommend, and oversee the implementation of any needed AI platforms, tools, and applications that support organizational priorities.
• Establish AI governance policies and standards addressing data privacy, information security, confidentiality, accuracy, intellectual property, and appropriate human oversight.
• Partner with executive leadership, Legal, HR, and other departments to assess AI opportunities, manage risks, and establish appropriate guidelines for organizational use.
• Lead organizational adoption of AI through staff education, training, and change management.
• Monitor developments in AI and emerging technologies and recommend opportunities for innovation and improved organizational performance.

Qualifications Required

• Bachelor's degree in information technology, Computer Science, Information Systems, Business Administration, or a related field.
• Eight or more years of progressive technology leadership experience.
• Experience leading technology modernization and digital transformation initiatives.
• Experience with enterprise systems, CRM platforms, databases, cloud environments, and business applications.
• Strong knowledge of cybersecurity, vendor management, and IT operations.
• Demonstrated ability to balance strategic leadership with hands-on execution.
• Excellent communication, project management, and change-management skills.

Preferred

• Experience in nonprofit, education, government, or human services organizations.
• Experience modernizing legacy technology environments.
• Experience managing CRM implementations and large-scale systems projects.
• Experience administering Microsoft 365 environments.
• PMP, CISSP, Microsoft, or related certifications.
• Master's degree in a related field.

The Ideal Candidate

The ideal candidate is:

• A strategic thinker who views technology as a driver of mission impact and organizational growth.
• A creative problem-solver who can envision the future and build a practical path to achieve it.
• Comfortable serving as both an executive advisor and a hands-on technology leader.
• Experienced managing consultants and vendors while maintaining internal accountability.
• Effective at building consensus, leading change, and translating technical concepts into practical business solutions.
• Motivated by the opportunity to modernize systems, strengthen cybersecurity, and build a strong foundation for future growth.

Why This Role Matters

This is a unique opportunity to help shape the future of a mission-driven organization.

The Vice President will lead the transformation of a complex technology environment into a secure, integrated, scalable platform that supports organizational growth, operational excellence, data-informed decision-making, and greater mission impact.

The successful candidate will not simply manage technology. They will help define how technology enables the organization's next chapter.

Reasonable Accommodations

The employer is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and selection process, in accordance with applicable law.

Applicants who require a reasonable accommodation at any stage of the hiring process are invited to submit a message through Indeed's messaging system to request assistance. Requests will be handled confidentially and in accordance with applicable law.

Pay: $140,000.00 - $170,000.00 per year

Work Location: In person