Vice President of Sales and Operations

Vice President of Sales and Operations

Austin, Texas | Full-Time | On-Site

Company Overview

At Lendzi, we are committed to helping small businesses thrive no matter where the shakes and shifts happen in the economy. Lendzi caters to small and mid-sized businesses through technology-driven financing. Since 2020, our founders and management team have powered Main Street’s growth through advanced lending technology and a constant dedication to customer service.

Job Overview

The Vice President of Sales and Operations is the executive owner of Lendzi's sales and revenue organization and is directly accountable for revenue, funded volume, conversion, renewals, sales productivity, and profitability. This role leads the sales organization through Sales Managers and other sales leaders, establishes performance expectations and revenue targets, and develops strategies that drive profitable growth across the customer lifecycle from lead acquisition through funding and renewal.

The VP develops and owns the annual sales strategy and growth plan in partnership with Executive Leadership, including the sales budget, revenue and funded-volume targets, headcount and capacity plan, pipeline requirements, forecasting standards, and compensation and incentive strategy. The role builds a high-performance leadership culture grounded in accountability, ethical business practices, disciplined execution, leadership development, succession planning, and continuous improvement, while partnering closely with Marketing, Technology, Renewals, and other cross-functional stakeholders to improve lead economics, conversion, retention, forecasting, and profitable growth.

Location

This position is located at our Austin, Texas office.

Key Responsibilities

• Own achievement of monthly, quarterly, and annual revenue, funded-volume, conversion, renewals, sales productivity, and profitability targets.
• Develop and execute the annual sales strategy and growth plan with Executive Leadership, including revenue targets, funded-volume goals, budget, headcount and capacity requirements, and key strategic initiatives.
• Establish clear departmental, manager, team, and individual performance expectations and hold Sales Managers accountable for delivering results through their teams.
• Build and sustain a positive, ethical, customer-focused, and high-performance sales culture led through strong, accountable sales management.
• Prepare and present executive-level sales and revenue performance reports, forecasts, risks, trends, sales economics, and recommended actions to Executive Leadership.
• Develop Sales Managers as leaders and coaches, ensuring they provide timely, specific, data-driven feedback and maintain consistent performance standards across their teams.
• Own sales leadership talent planning, including manager performance, succession planning, recognition, promotion, retention, and corrective action decisions.
• Partner with the Global Call Center & Sales Training Manager and Sales Managers to ensure onboarding, training, playbooks, scripts, objection-handling resources, and refresher programs align with revenue priorities and manager-led coaching.
• Partner with Marketing to optimize lead generation, lead quality, campaign effectiveness, conversion performance, lead ROI, and customer acquisition economics.
• Partner with Technology to prioritize CRM, automation, reporting, workflow, and data improvements that strengthen sales productivity, pipeline visibility, forecast accuracy, renewals execution, and funding outcomes.
• Travel as required to Company offices, call center and vendor locations, and other business locations, including El Segundo, California, New York, and other locations, to lead sales leadership meetings, develop managers, observe sales execution, and support business needs.
• Complete special projects as needed.
• Perform all other duties as assigned.

Required Skills/Abilities

• Strong sales strategy, revenue leadership, renewals, pipeline management, forecasting, sales economics, capacity planning, and revenue-management skills
• Deep understanding of selling, closing, objection handling, customer relationships, and the systems and coaching required to scale these capabilities through managers
• Excellent communication, presentation, facilitation, and interpersonal skills
• Ability to translate sales, pipeline, productivity, lead ROI, and financial performance data into executive decisions, action plans, and measurable improvements
• Strong business acumen, analytical judgment, and problem-solving ability
• Experience establishing performance expectations, building management accountability, and developing succession plans and leadership bench strength
• Ability to collaborate effectively with Executive Leadership and cross-functional partners
• Highest level of integrity and commitment to ethical sales practices
• Ability and willingness to travel as required, including overnight and multi-day travel.

Education and Experience

• Bachelor's Degree from an accredited university is preferred.
• Seven or more years of progressive sales and revenue leadership experience, including at least five years leading managers in a high-volume, performance-driven environment.
• Demonstrated success developing sales and growth strategies and leading organizations to achieve measurable revenue, funded volume, conversion, renewal, productivity, and profitability goals.
• Experience leading remote or distributed sales and renewals teams, multiple levels of management, and complex revenue organizations.
• Experience in fintech, business lending, cash advance, alternative financing, financial services, or SaaS is strongly preferred.

Compensation and Benefits

• Up to $175K base salary plus the potential to earn bonuses up to 100% of the base salary
• Medical, dental and vision insurance
• 401(k) plan with company match
• Paid time off and holidays

Physical Requirements

The physical demands described here are representative of those which must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to hear well enough to communicate via phone or in person with internal and external customers.
• Must be able to communicate clearly and concisely.
• Normal daily physical activities include walking, standing, sitting, stooping, bending, pushing, and pulling.
• Must be able to read reports and use a computer, phone, and other general office equipment.
• Must be able to occasionally lift and carry up to 15 pounds.
• Must be able to travel as an essential function of the position, including overnight and multi-day travel to Company offices, call center locations, vendor locations, and other business locations throughout the United States, including Texas, El Segundo, California, and New York, to lead meetings, conduct coaching and training, observe sales operations, and support other business activities.

Pay: $175,000.00 - $350,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Paid time off
• Retirement plan
• Tuition reimbursement
• Vision insurance

Work Location: In person