Vice President of Operations
# Vice President of Operations **Vertex Service Partners** · Phoenix, AZ · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role About Us Vertex Service Partners is a home improvement services company focused on residential roofing and other exterior services across the United States. Backed by Alpine Investors, a top-decile private equity fund with $4.0 billion of committed capital, Vertex is building a best-in-class national platform. Our company is built on our core values— servant leadership, unwavering character, a growth mindset, persistence, empowerment, pace, and fun —and guided by three pillars: being the Employer of Choice , Partner of Choice , and Contractor of Choice . We offer transformative support in operations, marketing, training, talent, finance, and technology, all while preserving the autonomy of local brands. Position Summary This is a unique opportunity to be the VP of Operations of one of our partners, with full P&L responsibility and the chance to grow a business with the support of a proven, value-driven team. As the leader, you will be accountable for the overall performance and growth of the business. This leader will drive operational excellence and sales, ensure a world-class customer experience, and foster a culture where employees thrive. Key Responsibilities Business Leadership & Growth - Full P&L accountability with responsibility for revenue growth, profitability, and cash flow. - Champion broader sales and marketing initiatives to support delivery of 20%+ annual growth. - Identify opportunities to expand market share, add trade lines, and pursue tuck-in acquisitions as appropriate. - Drive growth through brownfield locations by identifying, launching, and scaling new branches within existing and new markets, leveraging established brand presence and operating infrastructure. People & Culture - Recruit, develop, and retain high-performing teams with a focus on employee engagement. - Model servant leadership and create a team-first, inclusive culture. - Coach and mentor managers and department leaders to achieve high performance and long-term retention. - Place the right people in the right roles by assessing talent against role requirements, aligning individual strengths to business needs, and building bench strength to support growth. Customer & Brand Excellence - Deliver outstanding customer experience (NPS of 90+) and maintain a strong Google rating (4.8 stars+). - Build brand recognition through consistent community engagement, partnerships, and excellent service. Operational & Financial Management - Ensure operational processes, reporting, and systems align with Vertex standards. - Manage to gross margin targets of 40%+. - Collaborate regularly with Vertex executive leadership and partner brand management teams. Qualifications Required: - 1-3 years demonstrated experience in P&L ownership or analysis, with a focus on results and profitable growth. - Proven ability to promote organizational changes and improve business performance. - Strong leadership skills, with a track record of building and developing teams. - Skilled in data-driven decision making and using KPIs to drive improvement. - Ability to thrive in fast-paced, dynamic environments and adapt to evolving business needs. Preferred: - 1-3 years of leadership experience in sales, operations, or management - Experience in the home services, construction, or related industries - Military leadership background Compensation - Competitive base salary with a target range of $ 150,000-$170,000 plus eligibility for performance-based bonuses. - Bonus Opportunity based on performance between 15-25% Benefits: Full-time employees are eligible to participate in the following benefits: - Health, Dental, and Vision Insurance - 401(k) with company match - Company sponsored Life and AD&D coverage - Paid Time Off - Opportunities for growth and on-the-job training Why Join Us? - Build Something Big – Shape processes for a rapidly growing organization. - Growth-Oriented Culture – Work in a dynamic, people-first environment. - Make an Impact Across Regions – Partner with business leaders to drive meaningful change. Apply Today!
Наблюдалась 2026-10-17, впервые 2026-10-14, источник — Indeed.