Vice President of Operations

We are seeking an experienced Vice President of Operations for our family owned and operated company. The VP of Ops will directly supervise our five process-focused operations managers and report to the CEO. In partnership with the CEO, CFO, and CRO, the VP of Ops will think strategically to develop dependable day-to-day executable procedures to drive our business forward. A successful candidate will enjoy building and developing cross functional teams, work in concert with all departments to ensure an exceptional customer experience, and collaborate with all leaders to achieve company goals. Mentoring the leadership and management abilities of all team members, particularly the Operations Managers, will be a focus to ensure everyone is performing to their potential.

Boswell Oil Company is a dynamic growth-oriented distributor of lubricants and fuels to wholesale, retail, and commercial end user markets throughout Georgia and surrounding states. Our nearly 100 year old company is headquartered in Athens, Georgia with additional facilities in Thomson, Waycross, Albany, and Moultrie. Our Purpose is that we exist to enrich lives by empowering our team to partner with customers, delivering guidance, service, and solutions that drive meaningful outcomes. We achieve that through our seven core values of Accountability, Relationship Driven, Ownership, Teamwork, Trust, Resourceful & Creative, and Commitment. Providing extraordinary service to our customers is a priority for every department and team member.

Basing out of our Athens location, regular travel to each location is expected to to support local leaders, stay connected to day-to-day operations, and reinforce consistent service standards.

Compensation will be commensurate with experience. Boswell Oil Company offers a competitive benefit package including medical, dental, vision, 401k with matching, other ancillary insurance options, paid time off, and paid holidays. This is a full time, salaried exempt position.

Previous experience in logistics and transportation is very desirable for a candidate to be excel, and previous experience in the petroleum industry is strongly preferred.

SUMMARY:

Cultivate a customer service-oriented culture and a strong commitment to teamwork across the Operations Division, ensuring that every team member consistently demonstrates Boswell Oil Company values. Provide strategic leadership and executive accountability for company operations by ensuring dependable results measured by KPIs, implementing efficiency and process improvements, and maintaining compliance with company policies and applicable government regulations.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.

These are functions a qualified incumbent or applicant must be able to perform with or without reasonable accommodation.

• Work with CEO and other senior leadership to drive organizational values and business strategy.
• Build and maintain positive relationships with key customers, partners, and stakeholders to ensure an exceptional customer experience.
• Review, analyze, and evaluate business procedures, particularly related to operational functioning.
• Improve customer service and satisfaction through policy and procedural changes.
• Lead and take ownership of warehouse, transportation/delivery, dispatch, fleet, and field service by setting and achieving measurable performance goals.
• Develop, mentor, and hold accountable operations team, particularly operations managers, for departmental performance, leadership effectiveness, and continuous improvement.
• In partnership with the CFO, own operational financial performance through the development and management of budgets and cost of operations.
• Communicate and explain new directives, policies, or procedures to managers; for major changes, meet with entire operations staff to explain changes, answer questions, and maintain morale.
• Drive accountability, collaboration, and effective execution among operations, sales, customer service, and support services to produce smoother workflows.
• Measure productivity by analyzing performance data, financial data, and activity reports.
• Coordinate with other support departments such as human resources, finance, and sales to ensure successful operations.
• Maintains harmony among workers and resolves grievances.

This list is a sampling of responsibilities and not a comprehensive list of all tasks or duties. A complete job description will be provided upon request.

SAFETY REQUIREMENTS:

Required and responsible for employee safety, attending safety training, complying with all company safety and work policies and reporting all accidents/injuries immediately to Manager and HR Department.

SUPERVISORY RESPONSIBILITIES:

Accountable for the leadership, performance, and development of the entire Operations team, with particular emphasis on the directly reporting operations managers, ensuring effective execution of company objectives across all operational departments and locations. Carries out leadership responsibilities in accordance with company policies, procedures, safety, and applicable laws.

Responsibilities include interviewing, hiring, and training employees; planning, assisting, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

The minimum education required for this position is a Bachelor’s Degree in business, logistics, or related field. Masters of Business Administration or similar preferred. Industry specific certifications may be considered in lieu of degree(s). Minimum 7 years experience in a similar role with experience in Transportation, Logistics, or Petroleum; or equivalent combination of education and experience. Managerial/supervisory experience required, progressive managerial positions though multiple aspects of operations preferred. Budget management and financial forecasting experience strongly preferred.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret documents; to respond effectively to the most sensitive inquiries or complaints. Ability to read, speak, and write the English language. Ability to present prepared information to a variety of groups including drivers, employees, and management.

MATHEMATICAL SKILLS:

Ability to comprehend and apply the principles of mathematics. Ability to work with mathematical concepts such as fractions, percentages, ratios and proportions to practical solutions. Knowledge of costing and production methods in a manufacturing environment.

REASONING ABILITY:

This position requires an ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Ability to define problems, collect data, establish facts, and draw valid conclusions.

CERTIFICATES, LICENSES, REGISTRATIONS:

Must possess and maintain a valid driver’s license and a driving record satisfactory to the Company and its insurers.

OTHER SKILLS AND ABILITIES:

Computer skills to include experience working knowledge of Windows, Microsoft Outlook, Excel, Word, PowerPoint, any Web Browser, ERP systems, and database systems.