Vice President of Operations

Vice President of Operations

Coffee Industry Experience Required | Multi-Unit Leadership | Executive Growth Opportunity | Nationwide Relocation Available

The Opportunity

We are partnering with an established, growing specialty coffee organization seeking an accomplished Vice President of Operations to oversee multi-location operations, develop high-performing leadership teams, and drive operational excellence across the business.

With a strong regional presence, a loyal customer base, and a reputation built on quality, service, and community, this organization offers an exciting opportunity for a dynamic leader who understands the unique demands of the coffee industry.

This is a highly visible executive leadership position with the opportunity to influence company strategy, strengthen operational performance, and play a critical role in the organization's continued growth.

COFFEE INDUSTRY EXPERIENCE IS REQUIRED. Candidates must have previous leadership experience with a multi-location coffee company at the District Manager, Regional Manager, Multi-Unit Manager, Director of Operations, Vice President, or comparable executive level.

RELOCATION ASSISTANCE AVAILABLE – We are conducting a nationwide search and welcome qualified candidates from anywhere in the United States who are open to relocating.

We are seeking more than an operations executive. We want a strategic, hands-on leader who understands coffeehouse operations, thrives on developing people, and has the business acumen and ambition to help shape the future of a growing organization.

Key ResponsibilitiesMulti-Unit Operations & Leadership

• Provide strategic and operational oversight across multiple coffeehouse locations and markets.
• Lead, coach, and develop District Managers, Regional Leaders, and other multi-unit operators to drive consistent execution.
• Establish and maintain operational standards across all locations, ensuring exceptional service, product quality, efficiency, and profitability.
• Maintain a strong presence in the field, working alongside leadership teams to identify opportunities and implement improvements.
• Evaluate operational performance and introduce scalable processes that support continued expansion.
• Drive accountability, consistency, and operational excellence throughout the organization.

People Development & Culture

• Build and maintain a positive, people-first culture centered on employee engagement, leadership development, and retention.
• Mentor multi-unit leaders and establish clear expectations for performance, accountability, and professional growth.
• Strengthen leadership development programs, succession planning, and internal promotion opportunities.
• Create an environment where teams feel empowered, supported, and motivated to deliver outstanding results.
• Partner with Human Resources and other departments to strengthen recruitment, training, and employee engagement initiatives.

Financial & Business Performance

• Oversee financial performance across the organization, including revenue growth, profitability, labor, cost of goods, and controllable expenses.
• Analyze store-level and regional P&L statements to identify trends, opportunities, and areas requiring improvement.
• Develop and execute strategies to improve operational efficiency, sales performance, and overall profitability.
• Collaborate with executive leadership on budgeting, forecasting, and long-term financial planning.
• Establish measurable performance indicators and hold operational leaders accountable for results.

Strategic Growth & Customer Experience

• Partner with executive leadership to develop and execute short- and long-term operational strategies.
• Champion an exceptional coffeehouse experience through consistent beverage quality, speed of service, hospitality, and customer satisfaction.
• Support new store openings, market expansion, and operational integration initiatives.
• Strengthen systems, procedures, and training programs to support sustainable growth.
• Identify opportunities to improve drive-thru operations, transaction efficiency, staffing models, and overall store productivity.
• Collaborate with marketing, finance, human resources, and other departments to ensure alignment across the organization.

What We're Looking For

• REQUIRED: Previous multi-unit leadership experience within the coffee niche Candidates must have worked for a coffeehouse company in a District Manager, Regional Manager, Multi-Unit Manager, Area Director, Director of Operations, VP of Operations, or similar leadership capacity.
• Proven success overseeing multiple coffeehouse locations, developing operational leaders, and driving measurable business results.
• Strong understanding of specialty coffee operations, including beverage quality, customer experience, speed of service, drive-thru operations, and high-volume store environments.
• Demonstrated ability to lead and develop District Managers, Regional Managers, or other multi-unit leadership teams.
• Strong financial acumen, including multi-location P&L management, budgeting, forecasting, labor optimization, and profitability improvement.
• Experience implementing operational systems, performance standards, and scalable processes across multiple locations.
• Proven ability to build strong organizational cultures, improve employee retention, and develop future leaders.
• Strategic mindset combined with a hands-on, field-focused leadership approach.
• Exceptional communication, relationship-building, problem-solving, and organizational skills.
• Experience supporting new store openings, market expansion, and business growth.
• Ability and willingness to relocate and travel approximately 50% of the time.

What Makes This Opportunity Special?

• Executive Leadership Opportunity: Join an established specialty coffee organization where your leadership will directly influence business performance, company culture, and future growth.
• Nationwide Search & Relocation: Qualified coffee industry leaders from anywhere in the United States are encouraged to apply. Relocation assistance is available.
• Meaningful Impact: Play an instrumental role in developing operational strategies, strengthening leadership teams, and supporting company expansion.
• Established & Growing Brand: Become part of a respected coffee organization with a loyal customer base and a strong regional presence.
• People-First Culture: Work with a company that values leadership development, employee engagement, operational excellence, and exceptional customer experiences.
• Leadership Autonomy: Bring your expertise, ideas, and vision to an organization that values experienced operators and encourages innovation.
• Competitive Executive Package: Competitive compensation and benefits, including health coverage, retirement benefits, and a company-provided vehicle.

Ready for Your Next Leadership Challenge?

If you are an accomplished coffee industry executive or multi-unit operations leader who is passionate about developing people, driving performance, and building successful organizations, we would welcome a confidential conversation.

This is an exceptional opportunity for a proven coffee industry leader ready to make a meaningful impact at the executive level.

Apply today to learn more about this confidential Vice President of Operations opportunity. Nationwide candidates are welcome, and relocation assistance is available.

Pay: $100,000.00 - $175,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Relocation assistance
• Vision insurance

Work Location: In person