Vice President of Information Technology

Vice President of IT – Luxury Hospitality | Remote (GCC or Europe)

Location: Fully remote, based in the GCC or Europe, with travel covered when required

Type: Permanent, full-time

About Our Client

Our client is a globally recognised luxury hospitality brand with hotels across Europe, the Middle East, the Americas and Asia, and a significant development pipeline. Its corporate team is lean, collaborative and entrepreneurial, with a remote-first way of working.

The role

This is a senior, corporate-level role leading technology across the brand’s global hotel portfolio. You will set the direction for IT, lead the global IT team, manage technology suppliers, and make sure every existing property and new opening runs on secure, reliable and well-adopted systems. You will be the senior voice for technology within the business, working closely with executive leadership.

Key Responsibilities

Infrastructure

• Own IT infrastructure across all properties, including networks, Wi-Fi, in-room technology, cloud and data centre services.
• Set technology standards for new hotels and lead IT delivery for pre-openings, from design and budget through to go-live.
• Work with owners and developers on technology budgets and requirements.

Operations

• Lead the corporate IT team and regional IT leads across multiple regions and time zones.
• Put in place clear governance, reporting and service standards.
• Oversee cybersecurity, data protection and compliance, including PCI DSS, GDPR and regional data regulations.

Suppliers and systems

• Manage relationships, contracts and performance for all IT suppliers and managed service providers.
• Own the brand’s core hospitality systems, including PMS, POS, reservations, CRM and reporting.

Technology change

• Build and deliver a technology roadmap aligned to the brand’s growth.
• Lead the adoption of new technology, including cloud, data and AI, with strong change management.

About You

• 25+ years of total experience in IT, including senior leadership of technology for a hotel group at corporate or group level.
• Experience covering 30+ properties across several countries and at least two regions.
• Strong knowledge of hospitality technology, such as Opera, Simphony or similar POS, booking and CRM systems.
• A track record of delivering technology for new hotel openings.
• Well-rounded across infrastructure and networks, applications, cybersecurity, cloud and data.
• Experience leading teams and suppliers remotely across time zones.
• An excellent communicator who explains technology in plain business terms.
• Comfortable in a lean, entrepreneurial environment.
• Luxury or lifestyle hospitality experience is highly desirable. Certifications such as ITIL, CISM or PMP are a plus.

What’s On Offer

• A competitive package aligned to location and experience.
• A fully remote role with travel covered to meet the team.
• The chance to shape technology for a world-renowned luxury brand during a major phase of growth.

How To Apply

Shortlisted candidates will be invited to a short AI-led interview as the first step, followed by an interview with our consultant.

Application Process

As part of our hiring process, this role may use Keystone AI’s artificial intelligence or automated tools to assist with reviewing and screening applications. These tools support, but do not replace, human judgment in making hiring decisions.

Your application will be considered complete only after you have completed the full registration process on the Keystone AI platform, including creating your profile, uploading your CV, and submitting your application. The AI interview is optional but encouraged and is not required for your application to be considered.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application. Read our Privacy Policy.