Veterinary Specialty Coordinator Supervisor
- Customer Service Lead
- Credentialed Veterinary Technician Lead
Friendship Hospital for Animals , a premier AAHA-accredited facility located in Washington, D.C ., is seeking a Veterinary Specialty Coordinator Supervisor to support and grow our team of specialty coordinators. This is a unique opportunity for an individual experienced in specialty veterinary medicine who understands the value of incredible customer service. If you're eager to grow your leadership skills in a diverse, fast-paced, and collaborative environment, we’d love to connect with you. Join us in making a meaningful impact—both on customer care and team development.
About the role:
- Standardize coordinator responsibilities, workflows, and expectations.
- Mentor, coach, and support departmental coordinators across ER and specialty, fostering confidence, growth, and accountability.
- Partner closely with veterinarians and hospital leadership to promote excellent client service and a collaborative team culture.
- Champion best practices in emergency medicine, ensuring adherence to established protocols and quality standards.
- Participate in interdepartmental meetings, contributing insight to improve workflow, communication, and hospital operations.
- Serve as the central liaison between coordinators and hospital leadership, identifying opportunities for improvement and providing real-time support.
Schedule: This is a full-time position. Five 8-hour shifts but would consider 4 10-hour shifts. No weekends, or holidays!
What's in it for you?
- Competitive compensation
- Medical, Dental, Vision, HSA/FSA
- Generous PTO and CE allowance
- Life insurance
- 401k with match
- Metro discounts with easy access to public transportation
- Pet care discounts and uniform allowance
- Access to advanced tools (MRI, CT, ventilator, ICU, dialysis)
- A welcoming, inclusive culture that values learning, kindness, and teamwork
Qualifications
- Credentialed veterinary technician (LVT, CVT, RVT) or eligibility to obtain licensure in any state preferred, or minimum of 8-10 years of experience in a Specialty/Emergency veterinary setting with proven leadership capabilities.
- At least 5 years of experience working in two or more specialty departments required.
- Demonstrated success in customer service, supervising, mentoring, and training staff in a clinical or administrative capacity.
We're exclusively seeking veterinary professionals who embrace a nurturing, cooperative, and ethical environment, where genuine individuals come together to share knowledge, uplift one another, grow, and do their best work – while having fun along the way.
Ready to join the team? Apply now or learn more at friendshiphospital.com
US Pay Range
$40 — $45 USD
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