Veterans Service Officer (VSO) - Remote

Job Description: Veterans Service Officer (VSO) – AI Training & Evaluation

Role Type: Contractor Location: Remote

About the Role

We are seeking experienced Veterans Service Officers (VSOs) to contribute their expertise to an AI training project focused on improving support and resources for veterans. You will use your knowledge of VA benefits, claims processes, and veteran advocacy to evaluate AI-generated content and improve the accuracy of AI systems.

Prior AI experience is not required.

Key Responsibilities

• Review and evaluate AI-generated content related to veterans' benefits, claims, and advocacy.
• Create realistic scenarios and case studies based on veteran assistance interactions.
• Assess information for accuracy, clarity, and relevance to veterans' rights, healthcare resources, and benefit eligibility.
• Provide structured feedback and expert guidance to improve AI responses.
• Ensure content aligns with veterans' affairs best practices and regulatory standards.
• Collaborate with project coordinators and document gaps or inconsistencies in AI outputs.

Preferred Qualifications

• Professional experience as a Veterans Service Officer or in a similar veterans' advisory role.
• Strong knowledge of VA benefits, claims procedures, and veteran advocacy.
• Excellent written and verbal communication skills.
• Ability to interpret complex regulations and explain them clearly.
• Understanding of veterans' needs and commitment to their well-being.
• Experience reviewing policy documents, developing educational resources, or delivering training.

Originally posted on Himalayas