Venue Manager
# Venue Manager **Johnny Gio's Pizza** · Balaclava VIC 3183 · `On-site` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Indeed* --- ### About the Role Hello! We are looking for an energetic, motivated and skilful Manager to join our business and lead the team to success. A successful applicant likes the hustle, fast paced environment and is able to float on every station. We are a busy shop and we like being to be loud with good communication from leadership! Johnny Gio's Pizza is one of the fastest growing businesses in Australia with 29 stores under our belt, and we are very excited for our expansion in Victoria state. We are original brick oven, artisan pizza with a focus on providing a fast, consistent, and extremely high quality product, while matching those standards with our customer experience. The team is complete, however we are looking for an energetic Venue Manager. A Venue manager: someone with a great understanding of back and front of the house operation, in charge of running the shop on a daily base. Reporting directly to the Operations Manager. Minimum 1-2 years of management and pizza experience is required for this position. We pride ourselves in our product and most importantly our team. You will be a main part of this team and directly influencing our final product, our success is heavily rooted in your success, and because of this we are with you every step of the way! Please apply within or send CV with inquires to daniel@johnnygiospizza.com.au Below is a detailed description of responsibilities. If that sounds like you, don't hesitate and apply! Position Description: Position Title Venue manager Reports to Operations Manager Position Overview The Venue manager is responsible for leading the successful operation, finances, and people management of the venue, as well as ensuring health and safety standards and sales targets are met. The Venue manager must coordinate efficient operations by collaborating with department managers and their teams, to ensure Johnny Gio’s procedures are followed at all times. They are integral to maintaining and strengthening the brand reputation by ensuring the team consistently delivers memorable customer experiences and high quality product. Key Responsibilities · Recruit staff when required that will add to the Johnny Gio’s atmosphere & deliver exceptional customer service. · Lead , mentor staff and train staff throughout induction and establishment into the workplace to ensure they develop the skills required to serve customers in safe and effective manner consistent with our brand values and customer promise. · Ensure all new starters receive Johnny Gio’s training as per: o WORK TRIAL ASSESSMENT CHECKLIST on their first trial shift. o INDUCTION TRAINING CHECKLISTS (ITCs) prior to commencement. o OPERATIONAL TRAINING CHECKLISTS (OTCs) within one month of commencing employment and refreshers. o LEADERSHIP TRAINING CHECKLISTS to be used to develop management team. · ‘Manage the floor’ including task allocation and ensure clear direction is given to all staff to maximise experience and efficiency. · Discipline staff as required in consultation with Operations Manager, to ensure correct procedures are followed as per training guide. · Hold regular management team meetings and create action plans to improve operations and sales. · Create weekly P&L statements, COG’s and Wages summary. Report this to key stakeholders weekly. · Manage operations to minimise wastage, shrinkage and loss relative to the opportunity for sales. · Maximise profitability of venue by taking all opportunities to manage stock levels, labour content and costs whilst achieving budgeted sales and Gross Profit targets. · Complete an/or approve store rosters and achieve budgeted labour costs. · Prioritise all areas for cash control such as daily cash variances and banking and investigate any discrepancies thoroughly and quickly. · Complete month end P&L and create action plan on improvements required and communicate with management team. · Develop Local Area Marketing campaigns with the Marketing manager. · Provide input on suggested range, with Johnny Gio’s Head Office, based on customer feedback and opportunities to increase sales. · Maintain hygiene standards in accordance for Food standards requirements, · Maintenance of the store plant and equipment including trouble shooting. · Maintain hygiene to a high standard and ensure appropriate HACCP and cleaning protocols in place. · KPIs · COGs percentage maintained as per company benchmark. · Labour cost percentage maintained as per company benchmark. · Wastage maintained as per company benchmark. · Food Safety compliance- pass all inspections with no breaches. · Achieves overall sales revenue target for calendar year · Achieves and maintains google rating over 4.5 stars · Achieves and maintains uber rating over 4.5 stars · 85% minimum achievement on Store Visit reports · Store Mystery Shop results achievement to company benchmark · Maintain a Staff Attrition rate of 10% per calendar year Experience/ Qualifications Essential · Excellent knowledge of QSR/casual dining restaurant operations. · Demonstrated ability to stay abreast of current and future food trends including health and product issues. · Working knowledge of Word & Excel, and business systems management. · Minimum 3 years proven experience working in the management of a service-driven food and beverage business. · Experience in successfully managing operational efficiencies- food costs, labour, wastage. · Ability to manage a P&L, weekly budget, forecasting and COGS costing. · Experience in developing and executing operational procedures and training others on such procedures. · Strong leadership and people management skills. · Hold a current RSA and Food Safety Supervisor Certificate. · Degree or certification in Business Management and/or Hospitality desirable (not essential). Personal Qualities · Strong customer focus and has a passion for the industry. · Ambitious, with ability to work in a high-energy, fast and demanding environment. · Excellent people management skills - Able to create a "people first" culture. · Dynamic problem-solver – be able to quickly think on their feet and act accordingly. · Professional communication skills, oral and written. · Enjoy a hands-on role, and to lead from the front. · Demonstrates strong organization and leadership skills. · Commitment to a safe and healthy work environment Pay: $65,000.00 – $70,000.00 per year Work Location: In person
Наблюдалась 2026-10-20, впервые 2026-10-19, источник — Indeed.