Venue Manager

Role summary Lead the overall operation of a 35-seat Thai restaurant serving Krapao at lunch and Isan (northeastern Thai) food with drinks at dinner. Responsible for front-of-house, staff, guest experience, the drinks program and the restaurant’s commercial performance.

Key responsibilities

• Manage day-to-day restaurant operations across split lunch and dinner services, five days a week.
• Lead, recruit, train and supervise the front-of-house team (assistant manager and service staff), and coordinate closely with the head chef on kitchen operations.
• Set and maintain service standards that reflect the Camp Krapao concept and Thai hospitality culture.
• Plan staff rosters and control labour costs, including administering the pooled service charge.
• Oversee the drinks program (tap beer, cocktails and natural wine), including supplier relationships and pricing.
• Prepare and manage budgets, and report weekly and monthly to the directors on sales, costs and profitability.
• Run the lunch delivery business on Foodpanda and Keeta, including menu listings, pricing and platform performance.
• Manage reservations, guest feedback and online reviews.
• Plan and run events, DJ nights and brand collaborations, and support marketing and social media.
• Handle cash management, POS, daily reconciliation and supplier payments.
• Ensure compliance with Hong Kong licensing, FEHD hygiene, liquor licence, fire safety and employment law.
• Manage the premises, including maintenance, equipment and the landlord relationship.
• Train the team in Thai food and drink knowledge so they can guide guests through the menu.

Pay: $27,000.00 - $30,000.00 per month

Location:

• Hong Kong (Required)

Work Location: In person