Utility Analyst

Nature of Position

About Alameda Municipal Power

In 1887, the City of Alameda paid $20,000 for the installation of 13 streetlights and a 90-kw generating station to power them. And with that, the oldest public electric utility west of the Mississippi was created. Today, the City of Alameda is still in the power business and still a trendsetter. Now known as Alameda Municipal Power (AMP), we have survived over a century and a quarter of utility mergers that created behemoths in other places.

AMP has provided safe reliable power at lower rates without sacrificing service to power our community. We maintain local control so that we can re-invest in the island and provide value to enrich our lives, businesses, and the community.

We've seen a lot of change in 130 years, but through it all there's been one constant: We're as committed today to delivering safe and reliable electricity to the residents and businesses of Alameda as we were in 1887. We'll continue to invest in new and improved ways of doing business to manage costs, improve our service, and improve the environment.

About the Division

The Customer & Energy Resources Division is responsible for advancing Alameda Municipal Power’s commitment to sustainability, customer service, and community engagement. The division oversees the procurement of 100% clean power and leads electrification and energy efficiency initiatives that support the City of Alameda’s Climate Action and Resiliency Plan. In addition, the division manages key customer-facing functions, including communications, account services, and programs that promote renewable energy adoption and grid resiliency. Through innovative partnerships and a strong focus on customer experience, the division plays a vital role in helping Alameda transition toward a cleaner, more sustainable energy future.

About the Position

Alameda Municipal Power (AMP) is seeking a Utility Analyst to support its Customer Programs Team. This role assists with customer program management, budget administration, regulatory compliance, and work-flow improvement. Responsibilities include processing customer program applications, responding to customer inquiries, planning public events and customer outreach opportunities, supporting website administration and digital accessibility, researching and developing programs, tracking data, preparing reports, and coordinating with internal departments and external stakeholders. This opportunity is well suited for someone with experience or an interest in utility operations, energy and sustainability, customer programs, and administrative or analytical work.

BENEFITS OF EMPLOYMENT

For a comprehensive list of benefits, see the Benefit Matrix here

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Four-day , 36-hour work week (typically Monday through Thursday)

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CalPERS Retirement: Classic Members: 2% at 55 formula, 8.868% contribution; New Members 2% @ 62 formula, 8.25% contribution.

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Medical: The City contracts with CalPERS to provide comprehensive health coverage to employees. Multiple HMO and PPO plans available, with a generous City contribution towards medical premiums.

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Dental: Comprehensive dental coverage provided to employees and their eligible dependents.

• Vacation: Starting with 75 hours annually and increasing with years of service.
• Management Incentive Leave: 27 hours of management leave per fiscal year.
• Holidays: 11 City Holidays
• Floating Holidays: 4 days
• Sick Leave: 90 hours annually; unused sick leave is converted to service credit at retirement.
• Deferred Compensation : Up to 1% 457(b) matching City contribution after 1 year of continuous service.

Distinguishing Features

Positions allocated to this class perform responsible administrative and budget research and analyses and provide recommendations. They are expected to perform analytical work requiring knowledge of administrative principles and analytical practices. Work in the class is distinguished from that of lower classes in that it involves full responsibility for various staff and project functions.

Examples of Duties

This job specification is currently under review and pending Civil Service Board (CSB) approval. To view the current spec, please click here.

The following list of duties is intended only to describe the various types of work that may be performed and the level of technical complexity of the assignment(s) and is not intended to be an all-inclusive list of duties. The omission of a specific duty statement does not exclude it from the position if the work is consistent with the concept of the classification or is similar or closely related to another duty statement.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Duties

1. Assists with planning, organizing, and implementing various utility projects, programs, and services involving diverse administrative operations.
2. Performs business and financial analysis; develops various comparison reports, in cooperation with city departments and AMP divisions, and makes recommendations to improve processes, cost management, improve productivity, and maximize efficiency to meet the utility’s asset management and work plan.
3. Assists with utility asset management and work plan forecasting, resource allocation, and scheduling.
4. Assists with planning, organizing, and implementing AMP’s Emergency Management Plan, safety, and NERC compliance initiatives.
5. Notifies utility management of gaps between work schedule and work completion.
6. Facilitates and documents weekly meetings, including work scheduling, reliability, and outage management.
7. Assists with preparation and implementation of utility contracts.
8. Manages and tracks purchase orders, vendor payments, and contract requirements, including those related to customer program administration.
9. Assists management staff estimate, monitor, and analyze construction unit costs based on work completion and with preparation of utility cost budgets.
10. Monitors and analyzes utility costs versus budgets, reviews timecards to ensure proper cost accounting, and helps coordinate budget transfers as needed.
11. Processes customer program applications, including rebate, rate, financial assistance and community support programs; responds to customer inquiries regarding utility customer programs.
12. Conducts customer outreach and support communication efforts related to AMP’s customer programs.
13. Assists with website administration and facilitates digital accessibility.
14. Conducts program research and development in support of assigned customer or operating programs.
15. Prepares administrative, statistical, and narrative reports, manages related program data, coordinates with internal departments and external stakeholders, schedules meetings, and makes presentations.
16. Monitors operations and reviews documents to ensure compliance with applicable policies, regulations, laws, and contracts.
17. May assist in budget preparation and administration.
18. May administer various staff functions of the department.
19. May administer or manage specific projects, programs, and services.
20. May supervise, train, and evaluate assigned staff.

Other Duties

1. Performs related duties as assigned.

WORKING CONDITIONS

• Work is performed in an indoor office or station environment.
• Ambient office sounds and noises such as speaking, working office equipment and software.
• Frequent public and customer interaction which may include interacting with upset staff and the public in interpreting and enforcing departmental policies and procedures.
• Travel by City vehicle to work sites, locations and meetings to conduct work.

PHYSICAL DEMANDS

• Operate a computer keyboard and office equipment.
• Vision abilities or abilities to interpret, read, and maintain various documents, such as files and reports, in electronic and non-electronic formats.
• Sitting or standing for extended periods of time.

Reach with hands and arms; repetitive movements of hands or wrists; climb or balance; stoop, crouch, squat, crawl, walk; twist and bend from the waist.

• Ability to present and exchange information and effectively communicate in various capacities.

Employment Standards

Education/Experience

Any combination equivalent to education and experience likely to provide the required knowledge and abilities. A typical way to obtain the knowledge and abilities would be:

Education: Graduation from an accredited four-year college or university with major course work in mathematics, engineering, computer science, business administration, economics, law or related field.

Experience: Two years of full-time professional work experience utilizing a personal computer with spreadsheets or other software applications, municipal governmental administrative experience involving the analysis of administrative concerns and the development of policies and procedures.

Knowledge

Knowledge of mathematical relationships including college level algebra; budgeting and accounting principles; economic theory; basic principles of utility supply management, power operations planning and scheduling; application of spreadsheet and/or other software; principles of public and business administration including organization, personnel and fiscal management; statistical concepts and methods and general analytical procedures.

Ability

Ability to effectively administer assigned programs; perform both complex and routine administrative work with speed and accuracy; interpret and apply established City policies, procedures and codes; establish and maintain accurate records; plan, administer and evaluate work programs; interpret and analyze information; draw valid conclusions and project consequences of decisions and recommendations; prepare studies and reports concerning complex matters; write grant proposals; set priorities, meet deadlines and make sound decisions; establish and maintain accurate records; maintain level of knowledge required for satisfactory job performance; communicate effectively; work effectively using computers and web-based or online applications to deliver programs and services to customers; establish and maintain effective working relationships with employees and the general public and supervise; train and evaluate assigned staff.

Other Requirements

Possession of a valid California Driver's License and satisfactory driving record at the time of appointment is required as a condition of initial and continued employment only if the operation of a vehicle, rather than the employee's ability to get to/from various work locations in a timely manner, is necessary to perform the essential functions of the position.

SELECTION PROCESS:

It is important that both the application on and questionnaire are completed thoroughly and accurately. The examination process may test for, but is not limited to, the essential knowledge and abilities listed in the job specification and announcement and will be designed to provide a comprehensive review of each candidate's technical knowledge and overall suitability for the position. Qualified applicants will be notified of the exact date, time, and location of examinations approximately two weeks in advance. If applicants have not received written notice at least one week prior to the tentative test date listed in the flyer, they should contact the City of Alameda Human Resources Department at (510) 747-4900.

Candidates passing all components of the examination process will be placed on an Eligible List. A list of names is certified to the department(s) having vacancies based on the type of examination conducted pursuant to the provision of the City's Civil Service Rules. Final selection will be made from the Eligible List by the Department Head subject to approval by the City Manager. The Department Head may utilize additional selection procedures to make a final hiring decision. Placement on an Eligible List does not guarantee employment. Prior to appointment, a thorough reference check will be conducted which may include a credit check and background. The selection process may be evaluated and revised based on the number of qualified applicants. Federal law requires that prior to employment, you must furnish proof of your identity and eligibility for employment in the United States, as required by U.S. Citizenship and Immigration Services.

VETERAN'S PREFERENCE CREDIT:

A job applicant qualifies as a veteran if honorably discharged from active military, reservist, or National Guard duty of at least 18 consecutive months within the past five (5) years of the date of application. In case of discharge attributable to service-connected injuries or illnesses, the 18 months active duty requirement need not be fulfilled. An applicant claiming veteran's preference credit must attach to their application, a legible copy of their DD-214 verifying the type of discharge and date(s) of active service. NO OTHER DOCUMENTATION WILL BE ACCEPTED.

The information contained herein is subject to change and does not constitute either an expressed or implied contract.

For Benefits information, please visit our website at www.alamedaca.gov. A detailed summary for this position can be found under EUPA.