Utilities Client Manager - Arizona
Location: Phoenix, Arizona (must reside in or within about 50 miles of Phoenix) Schedule: Full Time; exempt Travel: Local travel throughout Phoenix and Tucson, with occasional overnights. No travel outside Arizona expected.
Why Join ORC? The Right Work. The Right People. The Right Culture. Right of Way is where infrastructure meets innovation, shaping roads, utilities, and communities for the future. At ORC, we offer more than a job. We offer purpose, stability, and growth. You'll join a team that values collaboration, workplace flexibility, and long-term opportunity.
About the Role As a Utilities Client Manager, you'll be the face of ORC for one of our most important Arizona utility clients. You'll own the relationship day to day: protecting the work we already do, growing the account, and creating more conversations in the client's office. You'll lead the team supporting that client and partner with ORC leadership as new opportunities, including large transmission programs, take shape.
What You'll Do
- Own the client relationship: be the go-to contact, build trust at multiple levels, and keep ORC top of mind for new work
- Protect and grow the account by spotting needs early and partnering with leadership and business development on new pursuits
- Lead and develop the Assistant Project Manager and distribution staff supporting the client
- Keep delivery on track: make sure work meets client requirements and ORC's quality standards
- Lead client reporting, escalations, and strategic conversations
- Take on more financial and program oversight as the account grows
We're Looking for Someone Who
- Builds relationships naturally and is energized by client-facing work
- Speaks confidently about electric transmission and distribution projects
- Leads with clarity and holds a high bar for quality and accuracy
- Communicates clearly and professionally with clients, team members, and leadership
- Develops people and builds accountable teams
Minimum Requirements
- 10+ years of right of way experience, with a strong focus on electric utility transmission and distribution
- Proven client-facing leadership and established utility client relationships, ideally in Arizona
- Experience leading project teams and staff
- Valid driver's license and the ability to travel throughout Phoenix and Tucson
Nice to Have
- Arizona real estate broker's license
- PMP, IRWA SR/WA, or other industry designations
- Experience with staffing, forecasting, and margin awareness
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