UNIVERSITY REGISTRAR AND ENROLLMENT MANAGER

Start Date: 4 January 2027

Employment Type: Full-Time

Closing date for applications: December 15, 2026

SCOPE OF THE JOB:

Reporting to: Head of Administration

Responsible for: Registration, academic records and enrollment management

Works closely with: Academy Directors, College Deans, Information Technology, and Finance

JOB PURPOSE

The University of the Arts Sharjah seeks candidates to serve as the University Registrar and Enrollment Manager. The position requires oversight of the Ellucian Banner system, stewardship of academic records and curricula, and a commitment to full compliance with academic policies and procedures. The successful candidate must have at least 10 years of experience in a registrar’s office, including at least five years as Registrar, the ability to work with various stakeholders (academic deans, admissions and student support services, and students), and a commitment to maintaining standards of excellence in academic operations. This role requires strong leadership and proven expertise in managing change.

DUTIES AND RESPONSIBILITIES

(1) Ellucian Banner and Data Governance

• Lead the functional administration of Ellucian Banner for student records, registration, grading and degree audit in partnership with Information Technology.
• Maintain data integrity across systems and campuses through entry standards, validation, access controls, audit trails, reconciliation and controlled records migration.
• Lead system testing, upgrades and staff training to improve processes and maintain continuity of service.
• Provide timely, accurate enrollment and academic records reports for university planning, institutional research and external reporting.
• Protect student records through secure access, retention and disclosure in accordance with university policies and applicable UAE requirements.
• Manage registration, add and drop, withdrawals, reactivation and programme changes in accordance with university regulations.
• Coordinate course scheduling, registration timelines and classroom allocation with academies and colleges to support programme requirements, capacity and student progression.
• Work with Admissions, Finance and Student Support Services to ensure students complete enrollment requirements and to resolve registration holds and exceptions consistently.

(2) Student Records and Academic Services

• Oversee academic records, grades, academic standing, transcripts, enrollment verification and the recording of approved academic decisions.
• Administer degree audit, graduation eligibility, clearance and certification with the relevant University units.
• Record approved transfer credits, course equivalencies and recognition of prior learning in accordance with university regulations.
• Advise students and faculty on registration and records, resolve administrative issues and refer academic appeals to the appropriate authority.

(3) Curriculum and Academic Policies

• Maintain approved programme and course structures in Banner and coordinate academic catalogue and calendar updates.
• Apply approved academic regulations consistently across undergraduate and postgraduate programmes and their teaching and assessment schedules.
• Support policy reviews, advise on operational implications and document approved exceptions and decisions within delegated authority.

(4) Leadership and Service Improvement

• Lead the Registrar’s Office, manage operational plans and budgets, and supervise, train and evaluate staff.
• Set service standards, monitor performance and improve workflows, communication and the student experience.
• Represent the Registrar’s Office on university committees and collaborate on institutional priorities.

(5) Inclusive and Accessible Services

• Provide equitable, accessible registration and records services for a diverse student community.
• Coordinate administrative arrangements for students with disabilities in accordance with university procedures and confidentiality requirements.

Knowledge and Experience

Essential:

• Master’s degree in Higher Education Administration, Business, or a related field (or equivalent experience)
• Minimum of 10 years of experience in a registrar’s office, including at least five years as Registrar, the ability to work with various stakeholders (academic deans, admissions and student support services, and students), and a commitment to maintaining standards of excellence in academic operations.
• Demonstrated leadership experience within a Registrar’s Office or Academic Services function
• Strong experience working with Student Information Systems (SIS) and data reporting tools.

Desirable:

• Experience in higher education within the UAE, UK, or international systems
• Experience in institutional transitions, mergers, or system implementations
• Experience in performing arts or creative education environments
• Knowledge of data governance, compliance, and accreditation frameworks

Skills and Competencies

• Strong written and verbal communication skills in English
• Strategic thinking and problem-solving skills
• High level of integrity and confidentiality
• Strong organisational and leadership skills
• Ability to manage change and institutional transformation
• Stakeholder management and collaboration skills
• Data-driven decision-making capability
• Resilience and adaptability in a dynamic environment

Context

University of the Arts Sharjah (UAS) brings together the creative communities of the performing and visual arts under one academic institution. Established under the vision and commitment of His Highness Sheikh Dr. Sultan bin Mohammed Al Qasimi, Supreme Council Member and Ruler of Sharjah, UAS further advances Sharjah’s dedication to art, culture, and education.

The University comprises two academies, the Academy of Performing Arts and the Academy of Visual Arts, each located on its own campus in University City, Sharjah. It offers a range of undergraduate and postgraduate programmes in the fields of performing and visual arts. UAS is positioned to redefine the performing and visual arts, reflecting cultural identity while promoting artistic excellence and global engagement.

University of the Arts Sharjah specialises in preparing graduates for professional practice in the international performing and visual arts industries. Faculty members at UAS are highly experienced practitioners within their respective fields. The University’s focus is practical as well as academic, with an emphasis on equipping graduates with advanced practical skills and the tools to generate their own work or practise successfully.

Complexity

University of the Arts Sharjah encompasses both the performing and visual arts and operates with a high level of organisational complexity. Effective coordination across departments and academic programmes is essential to ensure the efficient sharing of resources and the consistent delivery of high-quality teaching and learning across the University.

Salaries and Benefits

Salaries in the UAE are tax-free and disbursed monthly in United Arab Emirates dirhams. Staff members receive a competitive benefits package that includes: private medical insurance, a residency visa and an annual return ticket to their home country.

• Additionally, eligible staff members, subject to role and salary grade, may receive education allowance support and annual return tickets to their home country for eligible dependants

How to Apply

Please send a cover letter of no more than two pages and a current CV to careers@uas.ac.ae. Please place ‘University Registrar and Enrollment Manager’ in the email subject line.

Applicants should ensure that their cover letter explicitly addresses the required qualifications and experience detailed in this job description.

Note: Candidates offered positions at UAS must undergo comprehensive background screening and a security check before their employment is finalised.