Unit Head

Job Description – Business Unit Head (Hospital)

Designation: Business Unit Head

Department: Hospital Operations / Business Development

Reporting To: COO

Experience: 8–12 Years

1. Job Purpose

To drive the overall business growth, revenue generation and profitability of the hospital unit by taking ownership of P&L, leading the sales and business development team, ensuring operational efficiency and achieving organizational business objectives.

1. Roles & Responsibilities
2. Take complete ownership of the hospital unit's overall revenue, profitability and P&L performance.
3. Develop and execute business strategies to achieve monthly, quarterly and annual revenue targets.
4. Drive revenue growth across OPD, IPD, surgeries, diagnostics, pharmacy and other hospital services.
5. Lead, manage and monitor the sales and business development team to ensure achievement of individual and team targets.
6. Set sales targets, review performance and drive accountability among sales team members.
7. Identify new business opportunities and develop strategies to increase patient footfall, admissions and revenue.
8. Build and maintain relationships with corporate clients, insurance companies, TPAs, referral doctors and other business partners.
9. Drive corporate tie-ups, institutional business, referral marketing and healthcare partnership opportunities.
10. Monitor daily, weekly and monthly revenue performance and implement corrective actions to address business gaps.
11. Monitor hospital expenses, departmental budgets, manpower costs and overall operating costs to improve profitability.
12. Ensure optimum utilization of hospital infrastructure, beds, operation theatres, diagnostics and other resources.
13. Coordinate with Medical, Nursing, Operations, Finance, HR, Marketing and other departments to achieve business objectives.
14. Work closely with HODs to improve departmental productivity, operational efficiency and revenue contribution.
15. Monitor OPD conversions, IPD admissions, bed occupancy, surgery volumes and average revenue per patient.
16. Develop and implement strategies to improve patient acquisition, retention and referral business.
17. Monitor patient satisfaction, feedback and grievances to ensure quality service delivery.
18. Conduct regular business reviews with department heads and sales teams to evaluate performance against targets.
19. Identify business challenges, analyze performance gaps and implement effective action plans.
20. Recruit, develop, motivate and retain a high-performing sales and business development team.
21. Present monthly business performance, P&L reports, revenue projections and growth plans to management.

Pay: ₹80,000.00 - ₹90,000.00 per month

Benefits:

• Flexible schedule
• Provident Fund

Work Location: In person