Travel Agency Manager - Operations & Sales
# Travel Agency Manager - Operations & Sales **Porto Holding Group** · Doha · `On-site` 🕒 **Статус:** *Опубликовано: 3 дня назад* · *Источник: Indeed* --- ### About the Role Compensation: Competitive Fixed Salary + Attractive Performance-Based Commission We are looking for a dynamic, commercially minded, and entrepreneurial Travel & Tourism - Manager who can take ownership of the business from its initial stages and lead its operational and commercial development. This opportunity is ideal for an experienced travel industry professional who enjoys building businesses, developing customer relationships, generating sales, and converting opportunities into sustainable revenue. The successful candidate will be expected to manage the business with a high degree of independence, combining hands-on operational responsibility with proactive business development and sales. Key Responsibilities 1. Business Development & Revenue Generation - Develop and implement business development strategies to establish and grow the company’s presence in Qatar. - Identify, approach, and acquire individual, corporate, and institutional clients. - Develop relationships with companies, hotels, hospitality businesses, travel partners, and other potential sources of business. - Generate new business opportunities through networking, direct sales, referrals, and strategic partnerships. - Develop corporate travel accounts and secure recurring business from companies operating in Qatar. - Identify opportunities to increase revenue, profitability, and customer retention. 2. Travel Operations & Ticketing - Manage day-to-day travel agency operations, including airline reservations, flight ticketing, reissuance, cancellations, refunds, and related customer requirements. - Arrange hotel reservations, holiday packages, sightseeing tours, airport transfers, and other travel-related services. - Coordinate with airlines, consolidators, travel suppliers, hotels, tour operators, and destination management companies. - Prepare quotations, itineraries, invoices, and travel proposals. - Ensure accuracy in bookings, pricing, documentation, payment collection, and customer communications. - Resolve booking issues and customer complaints efficiently. 3. Tourism Packages & Product Development - Develop attractive domestic and international holiday packages based on customer demand. - Identify profitable opportunities for leisure travel, family holidays, group tours, corporate travel, and destination-based tourism. - Negotiate competitive rates and commercial terms with travel suppliers. - Explore opportunities for inbound tourism, subject to the company’s approved business activities and applicable requirements. - Develop value-added travel services that differentiate the company from competitors. 4. Marketing & Customer Acquisition - Develop practical, cost-effective marketing initiatives to promote the company’s services. - Build a network of individual customers, corporate clients, referral partners, and travel industry contacts. - Identify opportunities for online sales, digital marketing, and customer referrals. - Maintain strong customer relationships to encourage repeat business and referrals. 5. Business Management & Financial Performance - Take responsibility for the smooth day-to-day running of the business. - Monitor sales, revenue, gross margins, operating expenses, receivables, and overall business performance. - Prepare quotations and commercial proposals that support sustainable profitability. - Maintain accurate booking records, customer information, supplier accounts, and business reports. - Provide regular updates to owner on sales performance, business opportunities, challenges, and growth plans. - Operate efficiently within the approved budget while identifying opportunities to expand the business. Candidate Requirements - Minimum 3–5 years of relevant experience in the travel, tourism, airline ticketing, or travel agency industry. - Demonstrated experience in both travel operations and business development or sales. - Strong knowledge of airline ticketing, reservations, travel products, and tourism services. - Practical experience with a Global Distribution System (GDS), such as Amadeus, Sabre, or Galileo/Travelport, is strongly preferred. - Existing contacts within the travel industry, corporate sector, hospitality sector, or tourism market will be an advantage. - Demonstrated ability to generate new business, acquire customers, negotiate commercial agreements, and achieve sales targets. - Good commercial awareness, including an understanding of pricing, supplier negotiations, gross margins, and profitability. - Excellent communication, negotiation, customer service, and relationship-management skills. - Ability to work independently, manage multiple responsibilities, and make sound day-to-day operational decisions. - Entrepreneurial mindset, initiative, accountability, and a strong commitment to business growth. - Good command of English; knowledge of Arabic, Hindi, Malayalam, Urdu, or other relevant languages will be an advantage. Compensation Structure We offer a modest fixed monthly salary complemented by an attractive performance-based commission structure , providing the successful candidate with an opportunity to increase their earnings by growing the business. The compensation package will be discussed with shortlisted candidates based on their experience, commercial capabilities, and proposed business development strategy. We are particularly interested in professionals who are confident in their ability to generate business, build long-term client relationships, and contribute directly to the company’s revenue and profitability. Who Should Apply? This position is particularly suitable for an experienced travel consultant, travel agency manager, ticketing professional, or business development executive who is ready to take on broader responsibility and help establish a travel and tourism business. If you have the industry knowledge, commercial drive, and entrepreneurial mindset to build a business rather than simply manage daily bookings, we would like to hear from you. Pay: QAR5,000.00 - QAR7,000.00 per month Experience: - Travel & Ticketing: 5 years (Required) Location: - Doha (Required) Work Location: In person
Наблюдалась 2026-10-15, впервые 2026-10-12, источник — Indeed.