Transportation & Logistics Manager for Live Events

The Transport Manager manages day-to-day transportation of Christie Lites equipment between warehouses and live event locations, coordinating cost-effective, reliable domestic, cross-border, and international freight while ensuring timely delivery and accurate shipment documentation.

Responsibilities

- Coordinates transportation operations. - Ensures cross-border and international shipment compliance. - Manages the global carrier network. - Controls freight costs and carrier performance. - Resolves freight claims and billing issues. - Supports daily team operations and processes.

1. Coordinates transportation operations by:

- Planning freight movements with Transport Coordinators, warehouses, and internal stakeholders to meet shipment requirements and event deadlines. - Selecting appropriate carriers, securing capacity, and coordinating pickup and delivery schedules. - Tracking shipments, resolving delays, and communicating delivery risks and recovery plans.

1. Ensures cross-border and international shipment compliance by:

- Coordinating international and cross-border freight with carriers and customs brokers. - Ensuring customs documentation and HS codes are accurate to support timely clearance. - Maintaining temporary import records and tracking re-export deadlines. - Maintaining shipment and customs records to support compliance audits.

1. Manages the global carrier network by:

- Identifying and onboarding carriers based on coverage, cost, reputation, and capability. - Negotiating freight rates, service terms, and capacity with carrier partners. - Verifying carrier insurance coverage and maintaining current compliance records.

1. Controls freight costs and carrier performance by:

- Comparing freight options to secure cost-effective, reliable service. - Monitoring on-time delivery, tender acceptance, rate reliability, and service failures. - Analyzing freight costs and carrier performance to identify savings and improve service.

1. Resolves freight claims and billing issues by:

- Investigating and documenting lost, damaged, or delayed shipments and their impact on Christie Lites. - Submitting carrier claims and pursuing reimbursement or credits. - Reviewing freight invoices, resolving discrepancies, and working with Accounting on payment issues.

1. Supports daily team operations and processes by:

- Coordinating team priorities and coverage to keep shipments moving. - Supporting Transport Coordinators with operational questions and shipment issues. - Maintaining transportation procedures, flowcharts, and accurate vendor information in Nexus. - Working with the software team to resolve system issues affecting transportation operations.

Personal attributes for success in this role:

- Self-motivated, with the ability to set and meet goals. - Strong communication skills, with a passion for collaboration over confrontation. - Calm and resourceful when resolving time-sensitive shipment issues. - Quality-conscious and team results-driven. - Excel at multitasking and adapting.

Professional attributes for success in this role:

- Transportation and logistics experience, including freight planning, carrier coordination, and rate negotiation. - Cross-border and international freight experience, including customs documentation and broker coordination. - Management experience overseeing teams and daily transportation or logistics operations. - Strong preference for experience in live events, touring, or production logistics. - Strong organizational, forward-planning, communication, and problem-solving skills. - Proficiency with MS Office and Excel; ability to analyze freight costs and carrier performance.