Transport Planner

Job Overview

Working as part of a planning team, the Planner is responsible for the overall day to day transport planning and implementation of the transport plan with their team.

Working a flexible shift pattern when required to cover the majority of driver operational hours, the Planner monitors live operations, responds to changing operational demands, and communicates effectively with drivers and key stakeholders to minimise disruption and maximise service performance.

Reporting to the Planning Manager who in turn reports to the Head of Operations. The position is a key operational role which contributes to the development and implementation of the company’s Values, Policies and Services. Understanding these are key to maintaining and improving the overall performance of the company

Duties and Responsibilities

• Full responsibility for the creation & execution of daily plan with their team for all specific transport.
• Ensuring that the daily plan is checked for accuracy and is planned to achieve best possible efficiencies in terms of driver, truck and equipment routing.
• Work with Planning team manager to agreed KPIs on own & planning team performance.
• Monitor driver working hours to ensure balanced working days/weeks throughout the fleet. Review hours worked regularly and plan accordingly.
• Provide input on driver leave requests to ensure adequate number of drivers available at key periods.
• Work with drivers to improve daily communications, teamwork and on the job training/familiarisation.
• Liaise with team members & operational staff on any daily planning matters relating to sharing resources and/or routing of trucks, trailers or equipment.
• Ensure clear and accurate communication to drivers with daily instructions & relevant information.
• Ensure accurate and timely data entry into planning & operational control systems.
• Always providing the highest standards of customer service in line with company values.
• Planning of vehicle/trailer maintenance as per plan with 100% compliance as key requisite
• Investigate & escalate when required any planning &/or Health & Safety matters to management.
• Liaise with Scheduling Logistics Coordinators (SLCs) to ensure high-quality customer service ensuring clear & accurate communications to customers, timely reporting & paperwork returns.
• Communicate promptly and accurately via correct channels all operational & customer issues. Ensure events are correctly recorded and managed accordingly.
• Ensure that any discrepancies in job notes or instructions are raised with SLCs and rectify.
• Strive for continuous improvement, efficiency and streamlining planning operations.
• Regularly review and update quality documents for training and service standards - plan/run manuals, infrastructure, contact and reference documents.
• Complete flexibility in working arrangements including working early or late shifts and working 4 or 5 days over a 7-day period as part of a roster &/or when requested to do so.
• Provide out-of-hours on call support when required/rostered to drivers.
• Undertake any other reasonable work as required.
• The above list is not exhaustive, and the role may evolve as per business needs.

Qualifications, Education & Experience

• Degree in Transport & Logistics OR relevant experience.
• Minimum 2 years transport planning experience
• Working within a shared team performance/responsibility experience an advantage

Preferred Skills

• Excellent organisation skills
• Ability to work under pressure and to deadlines
• Team player able to work within team environment & on own when needed
• Good communication skills (written & spoken English)
• Lateral thinking, analytical and good problem solver
• Process driven with passion for continuous improvement
• Innovative mindset with collaborative approach

Benefits:

• Bike to work scheme
• Company pension
• Employee assistance program
• On-site parking

Application question(s):

• Are you legally authorized to work in Ireland?
• What is your level of proficiency in English?
• Do you have a valid driver's licence?
• Will you now or in the future require sponsorship for employment visa status?

Experience:

• Transportation, Logistics, Supply Chain and Storage : 2 years (preferred)

Work Location: In person