Transition Manager

Transition Manager

Contract: Financial Services

Location: London, E14 5HQ

Hours of work: 40

Contract Type: Fixed Term Contract (6 - 8 months)

This role is INTERNAL ONLY and at present we are not accepting external applications. If you are external and apply, your application will not be considered at this time.

We are seeking a hands-on Transition Manager to work alongside the ISS Key Account Director and operational senior leadership teams, providing overall project governance, coordination, and delivery management throughout the lifecycle of a major mobilisation and transition programme.

The successful candidate will be responsible for planning, monitoring, and controlling all project-related activities while ensuring milestones, budgets, risks, and stakeholder expectations are effectively managed.

Job Description

We are looking for an experienced project professional who can balance strategic planning with on-the-ground operational delivery.

Working collaboratively with JLL, HSBC, ISS operational teams, subcontractors, and key stakeholders, you will play a key role in ensuring the successful mobilisation and transition of services into new locations while maintaining business continuity and minimising disruption.

Key Responsibilities

• Develop and maintain the project, transition and mobilisation plan, including the programme of works.
• Coordinate activities across all ISS service lines, supporting SMEs and operational teams.
• Manage project governance, reporting, risk registers, issues and dependencies.
• Lead and coordinate the People & Culture transition process, including union and placemaker consultations.
• Manage project costs, budgets, procurement activities and equipment plans.
• Develop and maintain RACI matrices, training plans and competency frameworks.
• Facilitate stakeholder engagement and manage communications throughout the project lifecycle.
• Monitor project performance against agreed timescales, budgets and deliverables, providing weekly executive summary reports for both internal and customer stakeholders.

Professional and Personal Competencies/Qualifications

• Project management experience within operational environments, workplace transformation, facilities management, corporate real estate, or office relocations.
• Proven track record of delivering complex projects with multiple stakeholders and tight deadlines.
• Experience managing governance, risk registers, reporting, budgets and project controls.
• Strong stakeholder management skills across senior leaders, operational teams, suppliers and clients.
• Experience coordinating cross-functional workstreams including facilities, IT, HR, security, communications and change management.
• Ability to manage contractors, consultants and suppliers to achieve project goals.
• Experience delivering transition and mobilisation plans while maintaining business continuity.
• Strong leadership, organisation and communication skills in fast-paced environments.

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger, #aplacetobeyou, #facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com

To find out more about what we do go here - https://www.uk.issworld.com/