Training Operations Coordinator

Training Operations Coordinator

Job Title: Training Operations Coordinator Location: Hyderabad Department: Learning & Development Reports To: Head of Learning & Development Experience: Relevant experience in Training / Program / Academic Operations Education: Graduate Compensation: ₹3 LPA Employment Type: Full-Time, Permanent

Role Summary

We are looking for a highly organized and detail-oriented Training Operations Coordinator to manage the day-to-day operations of training programs across 40 campuses and approximately 900 student-facing staff. The role will be responsible for training calendars, cohort coordination, attendance, assessments, training records, reporting, dashboards, and post-training follow-ups.

Key Responsibilities

• Manage training calendars and coordinate training slots across multiple cohorts.
• Build and maintain training cohorts based on changing headcount requirements.
• Coordinate with Program Operations teams to schedule online training sessions.
• Track attendance, manager-led practice sessions, training completion, and assessments.
• Maintain accurate employee training records and documentation.
• Schedule and track post-training assessments, results, and completion status.
• Prepare attendance, completion, score, and training performance reports.
• Build and maintain training dashboards using spreadsheets/data.
• Track 30-day post-training follow-ups and report outcomes.
• Identify data gaps, errors, and operational issues and proactively highlight them to the L&D team.
• Coordinate impact review meetings with trainers and department heads.
• Document manual processes and support automation of training operations.

Requirements

• Graduate in any discipline.
• Experience in training coordination, academic operations, program operations, or similar roles.
• Strong organizational and coordination skills with the ability to manage multiple schedules and priorities.
• Comfortable working with Excel/spreadsheets, reports, dashboards, and data.
• Strong attention to detail with the ability to identify and resolve data discrepancies.
• Ability to coordinate with multiple teams and follow up independently.
• Strong written and verbal English communication skills.
• Proactive approach to identifying issues and communicating them effectively.
• Experience with an LMS or scheduling platform is an advantage.

Good to Have

• Strong Excel/spreadsheet skills.
• Experience with LMS or training/scheduling tools.
• Experience in process automation or improving manual workflows.
• Experience in academic coordination, exam/timetable management, EdTech operations, or education program operations.
• Knowledge of Hindi or Telugu is an added advantage.

Key Skills

Training Coordination | Calendar Management | Training Operations | Schedule Management | Corporate Training | Training Programs | Reporting & Dashboards | Excel/Spreadsheets | LMS | Stakeholder Coordination | Data Management | Follow-ups

Pay: ₹10,846.35 - ₹25,851.67 per month

Application Question(s):

• Current CTC?
• Expected CTC?

Work Location: In person