Training Manager
Duties and Responsibilities Pre-Training Logistics & Administration Broadcast of training: Assist Training director to develop flyers to promote course, course description, prepare and send broadcast to all stakeholders. Venue & Schedule Management: Coordinate with internal or external trainers to confirm training dates; check venue availability and book training facilities. Participant Nominations: Prepare standard HR attendance templates, dispatch nomination requests to site Heads of Department (HODs), and actively follow up to secure adequate participant headcount. Data Verification: Cross-check participant full names and Staff IDs with HR database records and HODs to ensure 100% accuracy for attendance lists. Operations Coordination: Communicate with the Operations Manager at least one week prior to set up required seating arrangements and room layouts. Reminders & Communications: Dispatch timely reminder notifications to site HODs and nominated employees one week prior to training sessions. On-Site Execution & Facilitation Attendance Tracking: Print official attendance nomination sheets and take physical roll calls on the training day. If QR attendance available to collate from MS Form to download attendance. No physical roll required. Classroom Readiness: Verify venue readiness (audio/visual equipment, projector, flipcharts, seating arrangement, and materials) prior to trainer arrival. On-Site Support: Act as the main point of contact during sessions to address trainer needs, facility issues, or participant inquiries. Post-Training & Compliance Administration Certificate Management: Prepare, print, and disburse official certificates of completion based on verified attendance logs. Only necessary upon request for CPE submission if group roll call has left out any individual. Record Keeping: Log attendance data and completed training hours into the HRIS database for internal audits and compliance. Feedback Collection: Distribute and compile post-training evaluation forms to assess course effectiveness. To download the online generated feedback to file. Evaluation follow-up: Discuss with trainers, liaise with HOD on evaluation feedback results to surface any issues or training gaps, topics and address accordingly for improvement. Management Responsibilities: Assist Training Director to lead and manage the Training Department team. Establish and report on departmental goals, KPIs, and work plans. Drive a culture of continuous learning and professional development. Prepare and manage the department's annual training plan, budget. Monitor expenditure and optimise training resources. Training Strategy & Workforce Development Conduct organisation-wide Training Needs Analysis (TNA) by engaging HODs, Managers, Nursing Leaders, HR to identify competency gaps, operational challenges and future workforce capability requirements. Recommend appropriate learning interventions to address identified competency gaps. Stakeholder Engagement Build strong working relationships with all HODs, Managers, Nursing Leaders, HR to understand operational challenges and identify current and future training needs. Facilitate discussions with departments to review post-training outcomes, identify learning effectiveness and recommend further interventions where necessary. Work collaboratively with department leaders to ensure training programmes remain relevant to operational needs and service quality improvement. Training Evaluation & Continuous Improvement Evaluate the effectiveness of training programmes using recognised evaluation frameworks. Analyse training feedback, competency assessments and departmental performance indicators to measure learning impact. Give summary reports. Learning Management & Compliance Oversee the implementation and administration of the Learning Management System (LMS). Monitor mandatory training completion and compliance across all departments. Maintain competency records to support audits, accreditation and regulatory requirements. Ensure training records are accurate and audit ready. THE LENTOR RESIDENCE The Lentor Health Group is rapidly expanding and will be operating 1,300 beds in 5 nursing homes & 3 senior care centres located across Singapore. Great career advancement opportunities for achievers! We are accredited by Singapore Nursing Board as a Clinical Education Centre. Our care team consists of SNB recognised Clinical Instructors and ITE trained OJT trainers. Training is integral in providing quality care for our residents and clients. We provide a comprehensive continuous training program for our care staff as they continue to grow with us. Established in 1997, The Lentor Residence located on Lentor Avenue is a 208 beds nursing home with senior day care services. We provide holistic care and quality services for our beloved seniors to live a healthy lifestyle. Join us with a mission, create a home of choice with professional care from the heart.
Наблюдалась 2026-09-14, впервые 2026-09-10, источник — Indeed.