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Training Head

Activate PH · Pinagkaisahan

# Training Head **Activate PH** · Pinagkaisahan · `On-site` 🕒 **Статус:** *Опубликовано: 5 дней назад* · *Источник: Indeed* --- ### About the Role Training Head Cong Caphe Philippines (JBSY Food and Beverages Corporation) Full-time | On-site | Monday to Saturday | Metro Manila Cong Caphe is a Vietnamese café brand from Hanoi, known for its coconut coffee, retro interiors and consistent in-store experience. We run six branches across Metro Manila and Bulacan plus a central commissary. We’re looking for a Training Head to build and run a training program that makes every branch serve the same Cong Caphe standard. What you’ll do - Build and run the full training program: onboarding for new hires, beverage and bar training, food safety, customer service, and cash handling - Train all staff on Cong Caphe operations and beverage standards so every drink is made the same way at every branch - Create a training calendar and lead regular refresher sessions across all six branches and the commissary - Turn our operations manual into simple training materials staff will actually use: checklists, step-by-step guides, short videos and quizzes - Run skills checks and certify staff before they work a station on their own - Do regular store visits to check that standards are followed, and set up retraining where they’re slipping - Develop crew into future shift leads and Restaurant Managers - Track training completion, assessment scores and staff turnover, and send a monthly training report - Work with HR on onboarding, and with Operations on any branch issues that call for training What we’re looking for - At least 4 years of experience in F&B, with at least 2 years in a training role (café, QSR or restaurant group preferred) - Hands-on barista or beverage experience; you can make every drink on the menu and teach it - Experience training staff across several branches - Strong presenter and coach, comfortable teaching in English and Filipino - Able to write clear SOPs, checklists and training modules - Organized, with the follow-through to track who has been trained and who still needs it - Willing to travel regularly between branches Nice to have - Food safety certification or experience training staff on food safety - Experience working under franchise or international brand standards - Experience opening new branches and training their staff Pay: Php25,000.00 - Php30,000.00 per month Benefits: - On-site parking Work Location: In person

Наблюдалась 2026-10-20, впервые 2026-10-15, источник — Indeed.

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