Training Admin Supervisor

TRAINING SUPERVISOR – NAILS DOT GLOW

Job Description: The Training Supervisor is responsible for training, supervising, and developing Massage Therapists and Nail Technicians . The role focuses on technical training, employee handling, performance monitoring, and ensuring that trainees are ready for actual branch operations.

Key Responsibilities:

• Conduct training and hands-on demonstrations for Massage Therapists and Nail Technicians.
• Teach proper service procedures, customer service, sanitation, grooming, and NDG standards.
• Supervise and manage trainees throughout the training period.
• Monitor attendance, attitude, behavior, discipline, and overall performance.
• Provide coaching, guidance, and constructive feedback to trainees.
• Handle employee concerns, misunderstandings, and minor conflicts professionally.
• Motivate trainees and maintain a positive but disciplined training environment.
• Evaluate technical skills and overall readiness for branch deployment.
• Coordinate with HR and Branch Heads regarding trainee performance and concerns.
• Prepare training evaluations and recommend trainees for deployment, additional coaching, or retraining when necessary.
• Ensure proper care and accountability of training tools, equipment, and company property.
• Enforce company policies, SOPs, and Code of Conduct during training.
• Support the development of employees and help maintain a professional, respectful, and teamwork-oriented workplace.

Work Location: In person