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Trainer (BPO / Finance)

PM Consulting · Удалённо · Philippines

# Trainer (BPO / Finance) **PM Consulting** · Philippines · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Trainer]` `[BPO-Trainer]` `[Banking-Operations-Trainer]` `[Training-Coordinator]` `[Call-Center-Trainer]` `[BPO-Training-Executive]` `[BPO-Training]` `[Senior-AI-Finance-Trainer]` `[Finance-AI-Trainer]` `[Investment-Banking-Trainer]` --- ### About the Role Job Summary: We are seeking an experienced Trainer to support our banking operations account. The Trainer will be responsible for delivering high-quality training programs, facilitating learning sessions, and ensuring employees are equipped with the knowledge and skills needed to perform effectively. This role requires strong communication skills, a solid understanding of banking operations, and the ability to engage learners in both virtual and face-to-face settings. Key Responsibilities: - Conduct new hire training, refresher sessions, and upskilling programs - Deliver instructor-led training (virtual and classroom-based) aligned with business requirements - Facilitate discussions, role plays, and practical exercises to enhance learning retention - Provide coaching and constructive feedback to trainees - Partner with Operations and Quality teams to identify training needs and performance gaps - Monitor trainee progress and endorse for certification based on performance standards - Support the development and updating of training materials and modules Qualifications: - Bachelor’s Degree graduate - 2–4 years of work experience in US/UK banking operations and training within a call center or shared services environment - Basic understanding of training methodologies for both virtual and face-to-face instructor-led sessions - Excellent communication, facilitation, and coaching skills Good to Have: - Exposure to US or UK banking industry - Experience in underwriting and payouts processes Skills and Competencies: - Strong presentation and facilitation skills - Effective feedback and coaching ability - Strong organizational and time management skills - Ability to work in a fast-paced, shifting schedule environment Originally posted on Himalayas

Наблюдалась 2026-10-03, впервые 2026-10-03, источник — Himalayas (JSON API).

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