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Tour Product Enhancement & Procurement Manager

Easy Europe Holidays Sdn Bhd · Mont Kiara

# Tour Product Enhancement & Procurement Manager **Easy Europe Holidays Sdn Bhd** · Mont Kiara · `On-site` 🕒 **Статус:** *Опубликовано: вчера* · *Источник: Indeed* --- ### About the Role To develop new tour products, enhance existing itineraries and source suitable suppliers to ensure Easy Europe Holidays continues to offer distinctive, high-quality and commercially sensible travel experiences. Key Responsibilities 1. New Tour Product Development Research and develop new destinations, routes and tour concepts. Design complete itineraries including routing, number of nights, sightseeing, meals, hotels and experiences. Identify must-see attractions, unique local experiences and opportunities to create memorable tour highlights. Ensure itineraries have a comfortable pace, good flow and appropriate balance between sightseeing, travelling and free time. Research the best travel seasons, destination conditions and operational considerations. Develop new products that are differentiated from standard mass-market tours. 2. Existing Tour Product Enhancement Review existing tours and identify opportunities to improve hotels, meals, attractions, routing and overall customer experience. Use customer feedback, Tour Manager feedback and operational issues to improve tour products. Identify weak or outdated components and recommend better alternatives. Continuously improve tour highlights and product differentiation. 3. Supplier Sourcing & Procurement Source and evaluate DMCs, hotels, restaurants, guides, attractions and other suppliers. Compare suppliers based on quality, reliability, suitability and commercial terms. Negotiate competitive rates, inclusions and supplier terms. Develop alternative supplier options where required. Maintain strong relationships with key suppliers. 4. Product Quality & Supplier Cost Monitoring Ensure hotels, meals, guides and attractions meet Easy Europe Holidays’ required standards. Monitor key supplier costs, particularly meals, guides and attraction entrances. Identify unusually high supplier pricing and seek better value or alternative options. Highlight significant pricing or quality concerns to Management. Support the General Manager with supplier quotations and relevant cost information when required. 5. Market & Competitor Research Monitor new travel trends, destinations, hotels, attractions and experiences. Compare relevant competitor itineraries and inclusions. Identify opportunities to strengthen Easy Europe Holidays’ product offering and customer value. 6. Cross-Functional Collaboration Work closely with Tour Operations to ensure products can be delivered smoothly. Work with Marketing & Sales to communicate tour highlights and key selling points. Work with Customer Journey to incorporate customer feedback into product improvements. Support Management on new product and supplier decisions. Preferred Experience & Skills Experience in tour product development, travel operations or procurement. Strong destination and travel industry knowledge. Good itinerary planning and research skills. Strong supplier sourcing and negotiation skills. Good understanding of hotels, restaurants, attractions and group-tour requirements. Strong attention to detail and commercial awareness. Able to identify what makes a tour experience special and different. Good communication, organisation and problem-solving skills. Proficiency in spoken and written English and Chinese preferred. Pay: RM7,000.00 - RM8,000.00 per month Benefits: Opportunities for promotion Professional development Work Location: In person

Наблюдалась 2026-09-22, впервые 2026-09-21, источник — Indeed.

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