Tokyo Campervans - Customer Support Specialist
# Tokyo Campervans - Customer Support Specialist **WASABIT株式会社** · Japan · `Remote` · `Contractor` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Customer-Support-Specialist]` `[Customer-Service]` `[Sales-Support-Specialist]` `[Lead-Generation-Specialist]` `[Hospitality-Customer-Service]` `[Customer-Support]` --- ### About the Role Responsibilities: - Respond to inbound leads via phone, email and CRM system (WIX) - Lead qualification and upselling of services with incentive to convert leads to customers - Planning, resourcing and scheduling for bookings and cleaning - Manage inventory / orders of supplies for vans - Manage enquiries and build quotations for special customer requests - Work closely with marketing team on special projects, offers and campaigns - Manage special offers and seasonal campaigns and work with marketing team to ensure website accuracy and FAQs are consistently updated - Coordinate with new and existing vehicle partners especially for end of month closing and revenue share statements - Pre / post booking checklist management, ensuring all cars are cleaned and repaired and maintained before and after bookings Requirements - English fluency with excellent communication and ideally experience in dealing with customers via calls - Interest, knowledge or passion for hospitality industry with 2+ years experience preferred - Flexible mindset or startup mentality - willing to go above and beyond the job description - Remote Originally posted on Himalayas
- Customer-Support-Specialist
- Customer-Service
- Sales-Support-Specialist
- Lead-Generation-Specialist
- Hospitality-Customer-Service
- Customer-Support
Наблюдалась 2026-10-08, впервые 2026-10-08, источник — Himalayas (JSON API).