Telesales Executive - female

A. Outbound Sales & Lead Generation

• Make outbound calls to prospective and existing customers to promote company products.
• Generate new leads and develop business opportunities through telephone sales
• . Identify customer requirements and recommend suitable IT hardware products.

B. Quotations, Follow-up & Order Conversion

• Prepare and follow up on quotations, pricing, and customer enquiries.
• Follow up on pending quotations, orders, and prospective customers.
• Convert leads into confirmed orders and achieve assigned sales targets

C. Customer Relationship Management

• Maintain strong relationships with customers to encourage repeat business.
• Keep customers informed about new products, promotions, and relevant offers.
• Ensure professional communication and a positive customer experience throughout the sales process.

D. Coordination, Records & Reporting

• Maintain accurate records of calls, leads, customer details, and sales activities in the CRM/ERP system.
• Coordinate with the sales, procurement, and logistics teams to confirm product availability, pricing, and delivery timelines.
• Provide regular updates to the reporting manager on sales performance, lead status, and business opportunities.

Required Skills & Competencies

• Excellent verbal communication and telephone sales skills.
• Strong persuasion, negotiation, and objection-handling abilities.
• Ability to generate leads and convert prospects into customers.
• Strong customer relationship management and follow-up skills.
• Target-oriented approach with a focus on achieving sales goals.
• Good knowledge of CRM/ERP systems and MS Excel.
• Strong product presentation and customer needs assessment skills.
• Ability to manage multiple leads and prioritize sales opportunities. Good interpersonal skills, confidence, and a proactive attitude.

Pay: AED2,000.00 - AED2,500.00 per month

Work Location: In person