TeleSales Agent - Healthcare

WE’RE HIRING | Telesales Representative – Healthcare | Dubai, UAE

Are you a results-driven sales professional with experience in the healthcare or insurance industry ? We’re looking for a motivated Telesales Representative to join our team and drive sales growth while delivering an exceptional patient experience.

Key Responsibilities:

-

Make outbound calls to prospective and existing patients to promote healthcare services.

-

Understand patient needs, present tailored solutions, and address queries or objections effectively.

-

Achieve monthly sales targets through lead conversion, follow-ups, upselling, and cross-selling.

-

Build and maintain strong patient relationships through effective communication and service.

-

Maintain accurate records of patient interactions and sales activities using CRM/EMR systems such as Zoho.

-

Support marketing campaigns, gather patient feedback, and collaborate with internal teams to improve sales performance.

-

Ensure compliance with company policies, healthcare regulations, and quality standards.

Requirements:

-

Mandatory experience in the healthcare or health insurance industry.

-

Previous experience in telesales, telemarketing, or inside sales.

-

Excellent communication, persuasion, negotiation, and objection-handling skills.

-

Proven ability to achieve sales targets and convert leads.

-

Strong customer relationship management and follow-up skills.

-

Familiarity with CRM tools such as Zoho and EMR systems is an advantage.