Telecaller – HR Tech

Company: Recruitment SMART Technologies Location: London, UK / Europe Experience: 2–5 Years Employment Type: Full-Time Work Mode: On-site or location-specific, as applicable

About Recruitment SMART Technologies

Recruitment SMART Technologies is a global HR technology company specialising in AI-powered recruitment automation and talent intelligence solutions. Our technology helps organisations streamline talent acquisition, improve recruitment efficiency, and make smarter hiring decisions.

Role Overview

We are looking for a confident, target-driven B2B Telecaller / Appointment Setter to connect with senior HR professionals across the UK and Europe. The company will provide an existing database of business contacts. The primary responsibility is to contact these prospects, introduce our solutions, generate interest, and schedule qualified meetings for our Business Development and Sales teams.

The ideal candidate will have excellent English communication skills, a native-level understanding of the local business environment, and experience engaging senior corporate decision-makers over the phone.

Key Responsibilities

• Make outbound calls to a provided database of HR professionals and corporate contacts across the UK and Europe.
• Connect with HR Directors, Heads of Human Resources, Talent Acquisition Leaders, Recruitment Heads, and other senior decision-makers.
• Introduce Recruitment SMART Technologies and its AI-powered recruitment solutions.
• Generate interest and schedule qualified meetings for the Business Development and Sales teams.
• Achieve daily, weekly, and monthly meeting-booking targets.
• Follow up with prospects by phone and email to confirm meetings and minimise cancellations.
• Qualify prospects based on their designation, organisation, recruitment needs, and potential interest in our solutions.
• Maintain accurate contact details, call records, follow-up activities, and meeting outcomes in the CRM.
• Handle objections professionally and represent the company positively.
• Coordinate with the sales team to ensure effective meeting handovers and follow-ups.

Required Qualifications & Experience

• 2–5 years of experience in B2B telecalling, cold calling, appointment setting, lead generation, or sales development.
• For UK-based candidates: Must be a British citizen.
• For Europe-based candidates: Must be a citizen of an eligible European country, preferably an EU or EEA member state.
• Native-level or fluent English communication skills, with a strong understanding of UK or European business etiquette.
• Experience making outbound calls to business contacts and engaging senior-level stakeholders.
• Proven ability to achieve appointment-setting, lead-generation, or meeting-booking targets.
• Excellent verbal communication, persuasion, active listening, and objection-handling skills.
• Comfortable using CRM systems, spreadsheets, and professional email tools.
• Self-motivated, organised, persistent, and results-oriented.

Preferred Qualifications

• Previous experience contacting HR Directors, Heads of HR, Talent Acquisition Leaders, or recruitment decision-makers.
• Exposure to HR Tech, SaaS, recruitment technology, or AI-powered business solutions.
• Experience booking meetings for B2B sales or business development teams.
• Familiarity with corporate markets and business communication practices in the UK or Europe.

Key Performance Indicators (KPIs)

• Number of outbound calls completed.
• Number of senior HR decision-makers reached.
• Number of qualified meetings booked.
• Meeting confirmation and attendance rates.
• Quality and relevance of meetings generated.
• Accuracy of CRM records and consistency of follow-ups.

What We Offer

• The opportunity to work with a global HR technology company.
• Exposure to AI-powered recruitment solutions and international B2B sales.
• A performance-driven role with clear targets and expectations.
• Opportunities to grow into sales development and business development roles.

How to Apply

Interested candidates who meet the above criteria are requested to send their updated CV to hr@recruitmentsmart.com , highlighting their experience in B2B cold calling, appointment setting, and lead generation.

Email Subject: Application – Telecaller / Appointment Setter – UK & Europe

Pay: £26,000.00-£30,000.00 per year

Benefits:

• Work from home

Application question(s):

• Current CTC
• Expected CTC
• Notice Period
• How soon you can join us after getting offer?
• Are you a British citizen or a citizen of an EU/EEA country?

Work authorisation:

• United Kingdom (required)

Work Location: In person