Technical Writer

Zexter is an ambitious product building its own technological ecosystem in the iGaming space.

We are developing our in-house platform , which is already live and actively operating, while also expanding our product line , allowing us to adapt quickly to market needs and implement innovations at speed.

We are building a B2B iGaming platform and currently have no formal technical documentation . We need a Technical Writer to create the documentation foundation from scratch: internal and external docs, API references, operator guides, release notes, and knowledge base standards.

This is a hands-on role for someone who can work closely with engineering, product, QA, and business teams, extract knowledge from subject-matter experts, and turn it into clear, structured, and maintainable documentation.

Key Responsibilities

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Build the technical documentation function from the ground up: define structure, templates, style guides, glossary, and documentation standards.

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Create and maintain B2B client-facing documentation:

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Operator and administrator guides for the platform back office.

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Integration and API documentation for partners and internal teams.

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Release notes, changelogs, and feature announcements.

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Create and maintain internal technical documentation:

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Architecture overviews, technical specifications, internal APIs, and process guides.

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Work closely with developers, QA, product managers, and business stakeholders to collect and validate information.

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Maintain documentation as a product: version control, regular updates, review cycles, and knowledge base hygiene.

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Use tools such as Confluence, Jira, Markdown, Git, Swagger/OpenAPI, and Postman.

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Ensure documentation is accurate, consistent, and accessible to different audiences (developers, operators, management).

Requirements

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Proven experience as a Technical Writer, Documentation Lead, or similar role in a software product company.

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Experience writing API documentation and working with OpenAPI/Swagger or similar tools.

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Ability to understand software architecture and communicate effectively with engineering teams.

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Strong written communication skills: clarity, structure, and attention to detail.

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Experience with documentation tools: Confluence, Jira, Markdown, Git, and version control workflows.

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Ability to work independently in a fast-paced environment and build processes from scratch.

Nice to Have

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Experience in iGaming, online casino, sportsbook, or B2B platform environments.

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Understanding of B2B operator workflows and platform integrations.

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Experience with docs-as-code approaches and static site generators.

Originally posted on Himalayas