Technical Support Specialist German Speaker
# Technical Support Specialist German Speaker **Surgo PTY Ltd** · South Africa · `Remote` · `Full Time` 💼 **Уровень роли:** `Mid-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Technical-Support-Specialist]` `[Customer-Service-Associate]` `[Network-Support]` `[IT-Support-Specialist]` `[Telecom-Support]` `[German-Speaking-Technical-Support-Specialist]` `[German-Speaking-Remote-Technical-Support-Specialist]` `[Remote-German-Technical-Support-Specialist]` --- ### About the Role We are looking for Technical Support Specialist - this is a WFH opportunity As a Customer Service Associate (CSA) - Network Operator, you will play a crucial role in providing outstanding support to customers. You will handle network-related inquiries and issues while leveraging your IT and network knowledge to ensure effective resolution. Key Responsibilities: - Provide high-quality customer support for network-related issues and inquiries. - Manage and resolve network issues, utilizing your IT and network expertise. - Support ticketing processes and ensure timely resolution of customer concerns. - Coordinate with network engineering teams to address customer network needs. - Demonstrate strong customer orientation and multitasking abilities. - Effectively communicate with customers, providing clear and timely updates. - Apply time management skills to prioritize tasks and achieve results. Qualifications: - 1-2 years of experience in a similar role, preferably within telecom or ticketing processes. - Strong background in IT and customer support, with a solid understanding of network knowledge. - CISCO certification is preferred. - Proficiency in network engineering for customer networks. - Excellent customer orientation, multitasking skills, and time management abilities. - Result-oriented with strong communication skills. - Fluent in German and English at a C1 level. Remuneration: - Competitive salary and benefits package. - Opportunities for professional development and growth. - A supportive and dynamic work environment. Originally posted on Himalayas
- Technical-Support-Specialist
- Customer-Service-Associate
- Network-Support
- IT-Support-Specialist
- Telecom-Support
- German-Speaking-Technical-Support-Specialist
- German-Speaking-Remote-Technical-Support-Specialist
- Remote-German-Technical-Support-Specialist
Наблюдалась 2026-10-12, впервые 2026-10-12, источник — Himalayas (JSON API).