openqareer

Technical Support Rep.

Military, Veterans and Diverse Job Seekers · Удалённо · United States

# Technical Support Rep. **Military, Veterans and Diverse Job Seekers** · United States · `Remote` · `Full Time` 💼 **Уровень роли:** `Entry-level` 🕒 **Статус:** *Опубликовано: сегодня* · *Источник: Himalayas (JSON API)* --- ### Top Skills & Match 🎯 **Ключевой стек роли:** `[Technical-Support-Representative]` `[Technical-Support-Specialist]` `[Help-Desk-Technician]` `[IT-Support-Specialist]` `[Customer-Support-Specialist]` `[Customer-Technical-Support-Representative]` `[Technical-Support-Agent]` `[Technical-Support-Technician]` `[Technical-Service-Representative]` `[Tech-Support-Agent]` `[Technical-Services-Representative]` `[Technical-Support-Associate]` --- ### About the Role Job Skills: - Troubleshoot, research, isolate and resolve information system problems using internal knowledge base and tools - Recognize customer's problems that should be escalated to the next level for resolution following established protocols - Apply understanding and knowledge of information systems products and services to assist customers on technical matters - Performs other duties and tasks as assigned by the Team Lead Job Qualifications: - 1-3 years Customer Service and/or Technical Support experience - High School Diploma (or equivalent) and willingness to learn through on the job training - Experience using or supporting Microsoft Windows and PC hardware - Demonstrates strong verbal, written, and listening skills - Exhibits a strong work ethic, must meet quality, productivity, and attendance metrics - Exhibit a high level of professionalism with extreme sensitivity to customer satisfaction Originally posted on Himalayas

Наблюдалась 2026-10-10, впервые 2026-10-10, источник — Himalayas (JSON API).

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