Technical Support Engineer
# Technical Support Engineer **Greenhills East Village Association** · Makati · `On-site` 🕒 **Статус:** *Опубликовано: 11 дней назад* · *Источник: Indeed* --- ### About the Role Wordtext Systems Inc. is looking for TECHNICAL SUPPORT ENGINEER! Minimum Qualifications: - Bachelor's degree in Computer Engineering, Electronics Communication Engineering, Information Technology, or Computer Science. - With at least 1-3 years of work experience in the same industry. - Fresh graduate is welcome to apply - Have a background with the Storage, Networking and different Platforms of Operating System. - Must be knowledgeable to different IT Products - Technical certifications in IT and in the Electronics Security field are an advantage - Must be willing to travel occasionally either locally or internationally when needed. - Must have an experience in Product Demo/ Presentations. - Demonstrate strong interpersonal skill to lead and mentor junior team members to ensure project success and professional growth. - Must be willing to sign a 2-year employment bond. Job Responsibilities: Pre-Sales - Learns and understands the product/s assigned to be supported for pre-sale or post-sale activity. - Assists sales in discovering the client’s needs. - Creates design and/or bill of materials to solve the client’s problem or needs. - Accompanies the sales or product team in client calls to assist with all technical queries and questions from the sales team, resellers, and end-users. - Conducts technical presentations and Demonstrates products and/or solutions to clients, when needed. Post/After-Sales - Support or assist resellers in installing/configuring the product/s at their customer’s site. - Provide basic training and instruction to resellers on how to use the product/s effectively. - Support or assist resellers in their inquiries regarding the product/s. - Facilitates warranty and support claims of resellers with the product manufacturer. Job Types: Full-time, Permanent Benefits: - Company Christmas gift - Company events - Employee discount - Free parking - Health insurance - On-site parking - Opportunities for promotion - Paid training - Promotion to permanent employee - Work from home Work Location: In person
Наблюдалась 2026-10-07, впервые 2026-09-25, источник — Indeed.