Technical Sales Engineer (Pre-sales)

DUTIES AND RESPONSIBILITIES

A. Technical Sales (35%)

• Initiate, foster, and grow customer relationships with the objective of becoming a

trusted technical and business advisor.

• Partner with Sales to identify customer needs, business challenges, opportunities,

and desired outcomes.

• Conduct discovery sessions, requirements workshops, and stakeholder interviews

with business and technical teams.

• Develop a deep understanding of customers' business models, technology

environments, and strategic objectives.

• Translate customer challenges into compelling and commercially viable solution

propositions.

• Support Sales in progressing opportunities from initial discovery through proposal,

negotiation, and closure.

• Build long-term relationships with customers and proactively identify opportunities for

upsell, cross-sell, and expansion.

B. Solution Architecture & Design (5%)

• In coordination with the company CTO, CISO, IT head, IT Operations head, Product

head and Application Development head, create fit-for-purpose solution architectures

that address customer problems, particularly in the areas of digital wallets, digital

payments, loyalty, and rewards.

• Translate business and technical requirements into solution designs, workflows,

integration approaches, and use cases.

• Develop solution concepts that balance customer requirements, product capabilities,

technical feasibility, implementation effort, and commercial considerations.

• Work closely with Product and IT teams to assess product capabilities, integration

requirements, and potential product enhancements.

• Define and communicate API, system integration, data flow, and third-party

integration requirements where applicable.

• Prepare solution architecture documents, process flows, presentations, technical

proposals, and other customer-facing materials.

• Ensure proposed solutions are scalable, secure, commercially viable, and aligned

with the customer's business objectives.

C. Product Demonstrations & Sales Enablement (30%)

• Lead compelling product demonstrations, solution presentations, workshops, and

executive briefings.

• Clearly communicate technical concepts and product capabilities to both technical

and non-technical stakeholders.

• Develop customized demos and solution narratives based on specific customer use

cases.

• Support the preparation of RFPs, RFIs, tenders, proposals, and technical responses.
• Work with Sales to develop strong value propositions and competitive positioning.
• Continuously develop knowledge of fintech, SaaS, digital payments, wallets, loyalty,

and emerging industry trends.

D. Implementation & Solution Assurance (20%)

• Lead and coordinate systems and quality assurance activities to help ensure

successful solution implementation.

• Work closely with Project Delivery and implementation teams to validate that the

delivered solution aligns with the agreed customer requirements and solution

architecture.

• Ensure efficient design implementation through effective orchestration and

coordination between customers and implementation teams.

• Support resolution of technical and functional issues that arise during

implementation.

• Identify potential implementation risks early and work with relevant stakeholders to

develop mitigation plans.

• Participate in solution reviews, testing, UAT, and implementation readiness activities

where required.

• Ensure proper handover of solution requirements, architecture, assumptions, and

customer expectations from Sales to Delivery.

• Help maintain alignment between the commercially sold solution and the solution

ultimately implemented.

E. Cross-Functional Collaboration (10%)

• Work closely with Sales, Product, IT Operations, Project Delivery, and Customer

Support teams throughout the customer lifecycle.

• Act as the technical liaison between customers and internal implementation teams.
• Communicate customer feedback and market requirements to Product teams to

support continuous product improvement.

• Help identify product gaps, integration challenges, and opportunities to improve the

company's solution offering.

• Contribute to improving the overall sales process, solution quality, customer

experience, and win rate.

F. Perform other functions that may be assigned from time-to-time.

G. Key Performance Indicators (KPIs)

1. Improved sales win rate through stronger technical and solution engagements.
2. Increased conversion of qualified opportunities into successful deals.
3. Stronger and deeper customer relationships and trusted-advisor positioning.
4. High-quality discovery sessions, demonstrations, proposals, and solution architectures.
5. Successful alignment between customer requirements, proposed solutions, and

delivered implementations.

1. Reduced implementation risks through effective solution and quality assurance.
2. Effective coordination between customers, Sales, Product, and Project Delivery teams.
3. Increased customer satisfaction and opportunities for account expansion and cross-

selling.

1. Continuous improvement of the company's solutions, sales approach, and customer

engagement model.

H. Working Relationships

1. Internal

• Sales
• Product Management
• Application Development
• IT Operations
• IT Security team
• Project Delivery / Implementation Teams
• Customer Support

1. External

• Clients / Prospective Customers
• Third-party Vendors and Service Providers
• Software / Technology Partners

EXPERIENCE REQUIREMENT

Education :

Bachelor's degree in Information Technology, Computer Science,

Engineering, Business, Finance, or a related discipline is preferred.

Experience :

• 3 to 5 years of relevant experience in banking, fintech, payments,

financial technology, or enterprise software.

• Experience in Technical Sales, Pre-Sales, Solutions Consulting,

Solution Architecture, Business Analysis, or a similar customer-facing

role.

Technical Skills :

• Strong understanding of digital payments, digital wallets, APIs, and

rewards/loyalty solutions.

• Experience with REST APIs, API integrations, microservices, and

third-party integrations.

• Strong understanding of technology and system integration, with the

ability to translate business requirements into technical solutions.

• Familiarity with UAT, QA, solution validation, and implementation

governance.

Domain Knowledge :

• SaaS / cloud-based fintech platforms.
• Digital wallet ecosystems, payment gateways, merchant acquiring,

issuing, or other payment solutions.

• Loyalty, rewards, customer engagement, or personalization

platforms.

• Exposure to financial services security, regulatory, and compliance

requirements.

Core Competencies/Behavioral Skills :

• Commercially minded, proactive, and comfortable operating within a

sales environment.

• Strong presentation and executive communication skills; confident

engaging senior business, technology, and executive stakeholders.

• Strong ability to translate customer challenges into winning,

differentiated solutions.

• Strong stakeholder management and relationship-building skills.
• Ability to coordinate effectively across customers, Sales, Product,

Engineering, and Delivery teams.

• Strong analytical, problem-solving, and communication skills.

Pay: Php50,000.00 - Php70,000.00 per month

Work Location: In person