Technical Sales Assistant - Computers

Technical Sales Assistant

About Aspen Systems

For more than 40 years, Aspen Systems has been a trusted leader in High-Performance Computing, guided by one principle: every complex computing problem has a simple solution. We have delivered TOP500 systems and work closely with NVIDIA, AMD, Intel, and other leading technology manufacturers.

We design, build, and support Linux clusters, GPU-accelerated AI training and inference systems, high-performance parallel storage, and enterprise rackmount servers. Our customers include government agencies, universities, national laboratories, and research institutions working on some of the world's most important scientific and computational challenges.

Our goal is to be the leading provider of HPC and AI infrastructure in North America. Our culture is performance-driven and focused on doing excellent work for our customers.

Position Overview

As a Technical Sales Assistant on our HPC & AI sales team, you will support our Sales Engineers and Sales Executives by researching prospects, preparing accurate quotes, sourcing components from vendors, and keeping customers informed from first inquiry through delivery. You will work with the latest accelerators, interconnects, cooling technologies, and software stacks, and will occasionally speak directly with scientists, researchers, and IT leaders to understand their computing needs.

This role suits someone with a few years of experience in IT or technical sales who already uses AI tools in their daily work and who wants to deepen their HPC and AI expertise and grow into a Sales Engineer or Sales Executive position.

Key Responsibilities

· Prospecting and outreach

o Research accounts and identify prospects in research, engineering, life sciences, finance, and AI/ML

o Use AI tools to speed up account research, summarize RFPs and technical documents, and draft customer communications, checking every output for accuracy before it goes out

o Contact customers based on Sales Engineer recommendations and company-provided lead lists

· Quoting and solution support

o Build accurate, detailed quotes from component lists provided by Sales Engineers, with correct pricing

o Work with Sales Engineers on component substitutions and recommended alternatives

o Keep opportunity, quote, and pricing records current in our ERP/CRM system

· Vendor and partner management

o Contact vendors and distribution partners for pricing, availability, and lead times

o Register deals with qualified manufacturers and suppliers to secure the best pricing

o Assist with purchasing components from vendors and partners

· Order fulfillment and customer care

o Process customer purchase orders and coordinate with procurement, logistics, and finance for accurate, on-time fulfillment

o Respond promptly to customer emails and calls, supporting Sales Executives with quick turnaround

o Follow up after the sale to confirm delivery and customer satisfaction

o Resolve customer issues and complaints quickly, escalating when needed

· Events and market awareness

o Help organize and follow up on events, webinars, trade shows, and customer meetings

o Stay current on HPC and AI technology trends, product roadmaps, and competitor offerings

Qualifications

Required

· 3+ years of experience in IT, technical sales, sales support, or a related field, or a degree in Engineering, Information Technology, Business, or Communications

· Working knowledge of server and cluster components (CPUs, memory, PCIe, GPUs, network adapters, storage, power) and how they affect performance, compatibility, and cost

· Hands-on experience using generative AI tools (such as ChatGPT, Claude, or Microsoft Copilot) in your daily work for research, writing, or analysis, with good judgment about accuracy and customer confidentiality

· Strong written and verbal communication skills, with composure in dynamic customer conversations

· Strong organization, attention to detail, and responsiveness to deadlines

· Ability to learn advanced technologies quickly and discuss them credibly with expert customers

· Ability to work as part of a team, take directions from Sales Engineers, and offer constructive alternatives

· Proficiency with Microsoft Office, Teams, Zoom, Webex, and other virtual collaboration tools

Preferred (familiarity with several of these is plenty)

· Accelerated computing: NVIDIA data center GPUs and platforms (HGX, DGX), AMD Instinct

· High-speed networking: InfiniBand, RoCE, and AI Ethernet fabrics

· HPC and AI storage: Lustre, BeeGFS, IBM Storage Scale, WEKA, VAST

· Cluster software: Slurm, Kubernetes, Docker, Apptainer

· Data center infrastructure: high-density power and liquid cooling

· Experience assisting with IT, HPC, or AI infrastructure sales in the $100K+ range

· Experience with government, higher education, or research procurement, including contract vehicles, RFPs, and grant-funded purchases

· Familiarity with AI/ML workloads (model training, fine-tuning, inference, and LLMs) and frameworks such as PyTorch or NVIDIA AI Enterprise, and how they drive GPU, memory, networking, and storage requirements

· Experience with CRM or ERP systems such as Salesforce, HubSpot, or NetSuite

What You Bring

· A consultative approach: you listen carefully, weigh technical and budget constraints, and recommend practical alternatives

· Self-motivation and a strong commitment to customer success

· Business sense and an understanding of the sales process

· Critical thinking and problem-solving skills

· A collaborative attitude that supports the growth of colleagues and the team

Work Arrangement

This role can be based in our Denver, CO, or Omaha, NE, office, or remote within the U.S., with Denver preferred. Occasional travel to customer sites and events is required.

Additional Requirements

· U.S. citizens and those authorized to work in the US are encouraged to apply. We are unable to sponsor visas at this time.

· Employment depends on passing a pre-employment drug screen and background check. Aspen Systems maintains a smoke-, vape-, and drug-free workplace.

Compensation and Benefits

Base salary: $64,200 to $84,400 per year, depending on experience, plus annual bonus.

Aspen Systems offers a competitive benefits package including medical, dental, and vision coverage; a 401(k) with company match; paid vacation; generous holidays; and annual bonuses.

This is a full-time, professional career position.

How to Apply

Email your resume and a short cover letter introducing yourself and your career goals. In your cover letter, give a brief example of how you use AI tools in your work today. If you have sales or sales-support experience, include examples of results you’ve contributed to, such as accounts won, quotes converted, or customer satisfaction wins.

Job Type: Full-time

Pay: $64,200.00 - $86,400.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Application Question(s):

• Due to government contracts, you must be a US citizen. Are you currently a US citizen?
• Can you pass a background check and drug screen?

Ability to Commute:

• Wheat Ridge, CO 80033 (Required)

Work Location: In person