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Technical Lead-Enterprise Apps

BirlasoftNew Jersey

Country/Region: US

Requisition ID: 40754

Work Model: Hybrid

Position Type: Permanent

Salary Range:

Location: US - NEW JERSEY CLIENT SITE

Title: Technical Lead-Enterprise Apps

Description:

Area(s) of responsibility

Role Summary

Provide production support and operational ownership for Oracle EPM Cloud applications across EPBCS (Planning), FCCS (Financial Consolidation and Close), EPRCS (Narrative Reporting), and PCMCS (Profitability & Cost Management) . Ensure stable month/quarter/year-end operations, timely incident resolution, reliable data integrations, and continuous improvements for performance, controls, and user experience.

Key Responsibilities

  • Provide production support for EPBCS, FCCS, EPRCS, and PCMCS including incident triage, troubleshooting, root-cause analysis, and resolution within SLAs.
  • Support planning cycles in EPBCS (short range forecast, long range forecast/budget/what-if): business rule run issues, forms and dashboard, workflow/support for approvals, and data validation/reconciliation.
  • Support close cycles (month/quarter/year-end): monitor FCCS consolidations/translations/eliminations/journals, EPRCS package publishing, and PCMCS model runs; manage escalations and stakeholder communications.
  • Troubleshoot and resolve data load/integration issues (Data Integration, file loads, APIs), mapping errors, validation failures, and data reconciliation breaks across all EPM modules.
  • Administer and support EPRCS reporting packages (doclets, reference doclets, bindings, publishing) and resolve Smart View/MS Office connectivity, refresh, and performance issues.
  • Support FCCS functional processes: ownership management, intercompany eliminations, currency translation, journals, close validations, and process controls.
  • Support PCMCS models: allocations, drivers, stages, rulesets, model execution failures, and performance optimization.
  • Perform security administration (user provisioning, roles, access reviews) and support audit/compliance requests (evidence collection, SOX controls alignment where applicable).
  • Coordinate change/release activities: patch impact assessments, regression testing, UAT support, and production deployments using standard change management practices.
  • Maintain operational documentation (runbooks, SOPs, batch schedules, known errors) and drive problem management for recurring issues.

Required Qualifications / Work Experience

  • 10-12 Years of experience in Hyperion, Essbase, HFM, EPBCS, FCCS, EPRCS & PCMCS.
  • 6+ years of hands-on Oracle EPM experience in application support (L2/L3).
  • 6+ years of EPBCS (Planning) support experience covering:
  • Troubleshooting business rules/calculations, runtime prompts, job failures, and performance issues
  • Support for planning artifacts: forms, dashboards, task lists and metadata changes
  • Support for forecast/budget cycles, user issues, and data validation/reconciliation
  • 3+ years of support experience across FCCS, EPRCS (Narrative Reporting), and PCMCS (hands-on production support and issue resolution).
  • Strong experience troubleshooting integrations/data loads (Data Integration and/or file-based loads; APIs/automation a plus).
  • Experience with ITSM tools (e.g.,Jira & confluence), SLA management, and stakeholder communications during critical cycles.
  • Ability to provide on-call/after-hours support during planning and close windows.
  • Experience with EPM Automate , Groovy scripting, REST APIs, and CI/CD style deployment approaches.
  • Experience with EPM Cloud monthly patching, regression testing, and release management, JIRA & Release management.
  • Exposure to EDMCS, EDMCS integration with ERP Cloud and all other EPM modules and formal metadata governance processes.

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