Technical Delivery Manager (Portfolio)

About the role:

We're looking for an experienced Delivery Manager to lead a portfolio of software delivery projects for our U.S.-based clients. This is a strategic leadership role combining delivery excellence, people management, client partnership, and commercial ownership.

As a Delivery Manager, you will be responsible for the end-to-end success of multiple client engagements—from building high-performing engineering teams to driving delivery, account growth, operational excellence, and long-term client relationships.

You'll work closely with executive stakeholders, engineering leaders, and cross-functional teams to ensure exceptional delivery while contributing directly to business growth.

Key Responsibilities:

Delivery Leadership:

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Own end-to-end delivery of a portfolio of software development projects.

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Ensure projects are delivered on time, within scope, budget, and quality expectations.

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Manage project risks, dependencies, and escalations.

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Continuously improve delivery processes and execution standards.

Client & Stakeholder Management:

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Act as the primary point of contact for executive client stakeholders.

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Build trusted long-term partnerships.

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Lead strategic conversations around delivery, roadmap, and business priorities.

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Ensure high client satisfaction and retention.

Account Growth:

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Identify opportunities for upselling and cross-selling services.

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Support business development initiatives within existing accounts.

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Drive account profitability and Gross Profit Margin (GPM) targets.

People Leadership

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Hire, develop, mentor, and retain high-performing delivery teams.

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Conduct performance reviews and career development conversations.

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Foster a culture of ownership, collaboration, and continuous improvement.

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Handle performance management when required.

Financial & Resource Management:

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Manage project budgets and forecasts.

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Optimize resource allocation across multiple engagements.

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Monitor delivery health, utilization, and financial performance.

Operational Excellence:

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Implement delivery best practices and scalable frameworks.

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Drive continuous process improvements.

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Promote AI-powered ways of working across delivery teams.

Required Qualifications:

Experience

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10+ years of experience in Project Management.

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Minimum 3 recent years in Technical Delivery or Program Management.

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5+ years managing executive-level client relationships.

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5+ years leading software engineering teams.

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5+ years working in a software consultancy environment.

Technical Background

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Previous hands-on experience in Software Development or QA.

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Strong understanding of modern software delivery practices.

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Experience delivering both greenfield products and legacy modernization initiatives.

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Proficiency with Jira and Confluence.

Leadership

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Strong communication and stakeholder management skills.

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Commercial mindset with experience growing client accounts.

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Proven ability to make decisions under pressure and resolve conflicts.

Additional Requirements

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Fluent English (written and spoken).

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AI-forward mindset and curiosity about emerging technologies.

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Willingness to travel to the U.S. up to 4–6 weeks annually.

Originally posted on Himalayas