Tech Junior

Location: Mumbai

Key Purpose of the Job:

Assisting the Technology Department in supporting the production staff.

We are always looking for bright, motivated, enthusiastic Tech Juniors who have a passion to work within VFX.

Needs to Do:

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OS installation and support : Linux, OSX, Windows.

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Workstation Support: directly supporting all employees in the facility, carrying-out workstation moves between rooms, floors and sites smoothly and efficiently.

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Peripherals: Managing and fulfilling requests for peripherals such as monitors, keyboards, tablets and other workstation equipment.

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Storing, sourcing and delivering equipment to and from employees.

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Dealing with vendors like Dell, HP, etc for part replacements.

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Use a ticketing system to log/report technical problems.

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Image Quality Control: Monitor calibrations, projector calibrations, maintaining viewing environments etc.

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Misc: Assisting the Technology Department with their day-to-day tasks.

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Support GWS - Google Work Space(GMail, Google Docs, Google sheet, Google meet), Zoom, Polycom, etc.

Needs to Have:

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Excellent customer service skills

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Excellent communication skills. English spoken and written.

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Computer literacy, knowledge of how to dismantle and set up a basic workstation

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A professional and friendly phone manner

Nice to Have:

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Degree in Computers / IT.

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Experience with creative applications such as Maya, Houdini or Nuke.

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Experience working with Linux / Windows / OSX.

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Experience working remotely over VPN, Anyware PCoIP, NoMachine.